HearUSA

Lena Chavez 

on Google

2 weeks ago

I received excellent care. The staff was very caring and attentive to my needs. I choice hearing aids with Bluetooth since I had a new phone I did not know how to navigate my phone and left without my hearing aids connected to my phone. i was given a 800 number to call and connect my hearing aids. So far my son was not able to connect the hearing aids. I am sure that staff would serve the needs of the customer if properly train in the different phones. 

Elaine Sanders 

on Google

2 months ago

I was referred by Kaiser to HearUSA for a hearing aid consultation. The staff are easy to work with, and answered my questions. As an ex hearing aid user many years ago, i know I had to keep my mind open to options. It’s impressive how technology has improved since then. I’m waiting to get the hearing aid fitted, but confident the level of quality of service will be consistent regardless of if product I receive will meet my needs. I will say the amount of appt reminders you get may be slightly overkill, but I’m okay with it... read more

Bruce Gregg 

on Google

2 months ago

Sandra, the hearing dispenser at this location, , was friendly. &. competent… she quickly addressed & resolved my problem & answered my questions respectfully With. Smile & cheerful countenance..I couldn’t ask for better service… 

Ann Fathy 

on Google

6 months ago

I saw Sandra at the Frost St. HearUSA. I had two issues I wanted her to take care of. She promptly and efficiently took care of both of them all within a short time. I am happy because Sandra knows what she is doing. She is also very pleasant to deal with. 

Beckey Smiser 

on Google

a month ago

I was not ompressed with the thoroughness of the exam and felt like the place was a scam. They only offered one model od hearing aid and i could not try it. Their cost proposal was also stupid and the charger included was minimal. Not enticing.