Hillcrest Apartments

Max Birmingham 

on Google

2 months ago

Faced every problem in the book at this property during 2 years living there. The buildings are extremely old and falling apart. This past December a part of our bathroom ceiling began to show extensive water damage and instead of doing a full repair the team simply patched the leaks and assured us the root cause was treated. A month later the corner of the bathroom ceiling collapsed, leaving us a huge mess. Upon fixing that again without addressing the root cause, their repair staff left our bathroom littered with dry wall ... read more

Allie Tobis 

on Google

2 months ago

After having to scramble after a lease through another rental company fell through, Deborah took the time to address our situation with empathy and urgency. She set us off on the right foot and made the leasing process as easy as it can be 

John Briggs 

on Google

8 months ago

In my building we were without a washer and dryer (maintained by contractor CSC) from 16 January until 3 Feb. The "community manager" said she had no way of reaching the company directly. I gained access to an adjoining building, but its dryer was broken too. I gained access to a third building, and its washer was also malfunctioning -- had no spin cycle. Plus the laundry-room sinks were both plugged. Conditions at this complex, and Hillcrest is supposed to be the best in the McKinley group, have deteriorated markedly in the... read more

Marie Bee 

on Google

3 years ago

I remember relying so much on Google Reviews when I first chose to move here two years ago, and there wasn't one negative one on here then. Well, the neighborhood has changed a lot, and I've since edited this review that was pretty positive before. I had a pretty good move-in experience. The people across the hall from me lived here for eight years before buying a house, and a couple other neighbors I know have been here for years too, so that always seems encouraging. Everyone I have worked with in the office has been mos... read more

Dog Lady 

on Google

3 years ago

Dont do it, dont do it, dont do it. I wouldnt give one star if that was an option. The Gaslighting started the VERY DAY i was to move in, when the Manager tried to bump my move in day by claiming I was mistaken, rather than acknowledge they were behind schedule. Glad I document everything & stood my ground. There are overt efforts of retaliation if you ever contradict the manager or stand up to her. She is the most infuriating bully, who relies on her "high up" connections to get away with outrageous behavior. I dont think s... read more