Hillcrest Ear Nose & Throat

Nicole Jones Gerbino 

on Google

a month ago

Dr. Donaldson and his team are wonderful. He is an outstanding surgeon and physician. His bedside manner is so reassuring and competent. He listens to your concerns and takes them seriously. Never rushed. I send my family and friends here. He performed my daughter’s tonsillectomy and gave her relief after years of her struggling with pain and discomfort. He has also helped me with procedures and through several sicknesses. His team is responsive and kind. I am in the healthcare business, so my standards are very high. You wi... read more

tom kerins 

on Google

4 months ago

Dr. Donaldson and the whole team have always treated me very professionally and kindly. I had an incident in their building, and despite not having anything to do with it directly, they were very helpful. Dr. Donaldson's bedside manner is 5/5 stars and he has a way of explaining the issue, treatment, and recovery process in a very digestible way. Front office staff is courteous and friendly as well. Strongly recommend. 

Olivia Stromme 

on Google

3 months ago

I had an accident at work which resulted in my nose getting damaged. I was referred to see Dr. Donaldson at Hillcrest ENT by my workers comp. Making appointments were a breeze, and the receptionists and nurses were all happy and polite. Dr. Donaldson was a caring, straight-forward doctor who completely fixed my nose with septorhinoplasty. I was riddled with anxiety and he put me at ease, answered all my questions and I felt comfortable in his care. I am providing pictures so you can see for yourself. Oh, and the procedure it... read more

Baja Erin 

on Google

2 months ago

Before we arrived, called to say some traffic and arriving at appointment time, not early. First call, was hung up on. Second call, on hold ten minutes while drive ended and arrived at office, so gave up on. Patient waiting, case manager waiting, transportation waiting...... Hour and twenty minutes. Tried saying different appointment time to us, which is different than case manager was told when she called to confirm last week, and still over thirty minutes later that that new story before we gave up and rescheduled. Ver... read more

Herlinda 

on Google

7 months ago

Unfortunately I can not recommend this place. Yes, the doctor was nice, and I was told a sleep test would be ordered. Yes, I know it always has to go thru the insurance first, so I waited 2 to 3 weeks, and since I didn't hear anything from them, I called and had to leave a voicemail. I later got a call to let me know it was still pending, so I waited 2 to 3 more weeks and had to call again and was told still nothing. My condition kept worsening and I couldn't continue waiting because I was at the point where I would start to... read more