Hillcrest Ear Nose & Throat

H L 

on Google

a month ago

Unfortunately I can not recommend this place. Yes, the doctor was nice, and I was told a sleep test would be ordered. Yes, I know it always has to go thru the insurance first, so I waited 2 to 3 weeks, and since I didn't hear anything from them, I called and had to leave a voicemail. I later got a call to let me know it was still pending, so I waited 2 to 3 more weeks and had to call again and was told still nothing. My condition kept worsening and I couldn't continue waiting because I was at the point where I would start to... read more

Erica Loring 

on Google

a month ago

I liked this place at first, I’ve been coming here consistently for two+ years to fix a long term ear issue, however you quickly realize they don’t answer phones, they don’t call back, they don’t fill prescriptions- you have to call minimally twice to get your prescriptions filled. The scheduling person doesn’t schedule and doesn’t call you back, you need to call her all the time to see any progress, and then if and when you do get a surgery scheduled it’s LAST MINUTE like next day instead of being able to plan ahead for a s... read more

Colleen O'Day 

on Google

4 months ago

I came here for ringing in my ear and had a very positive experience. All other doctors were booking a month out, and I got in here the next day! The receptionist was very kind and polite. I do not remember the nurses name, but she was so kind and sweet to me. She went above and beyond to help me and showed a lot of compassion. The doctor was also very nice and prescribed me medicine to help. I left here extremely satisfied and I look forward to my future appointments here. 

D B 

on Google

5 months ago

I sought medical attention due to persistent congestion over the past six months. After consulting with Dr. Donaldson and undergoing a CT scan, he diagnosed me with a deviated septum. Dr. Donaldson suggested a Turbinate Reduction as an initial, less invasive approach to address my symptoms before considering more extensive procedures. One-month post-procedure, I am delighted with the results. Despite some discomfort during the procedure, the entire process took only 30 minutes, and the recovery was painless. I now experience... read more

Lindsay Capen 

on Google

3 months ago

I had an appointment early this morning with Hillcrest Ear Nose & Throat. I was diagnosed with a sinus and ear infection and 2 prescriptions were to be sent over to the pharmacy. At 1 o’clock I verified that my pharmacy had not received the prescriptions. Since no one answered the phone at the Hillcrest Ear Nose & Throat I drove over. I was told the office staff had left early for day and there was no way of contacting them until the morning. So now I sit at the emergency hospital since Hillcrest Ear & Throat failed me. I ... read more