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Hocon Gas
- Propane
- Guilford, CT
About this business
Whether you use propane or heating oil, you need fuel delivery service you can count on. Hocon Gas provides that reliability better than any other company in Connecticut!Hocon is Connecticut's largest independent propane and heating oil company, and a family business that has been providing top-quality service for nearly 70 years. We'll put our knowledge and experience to work to give you outstanding service and peace of mind.
Location details
736 Boston Post Rd, Guilford, CT, 06437, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They have the worst service. It took them three weeks for them to even talk to me to sign me up. Three weeks and that’s because I kept calling. They apologized so many times then they told me that they were gonna make me a priority and get my propane tanks to my destination And they failed at it. Eight days later I have no propane but yet they got my money. I called them because I ran out of propane and they told me they can deliver it the next day. Horrible and horrible service. . It’s been like a month and I still didn’t g... read more
Excellent service and friendly staff. Always on time delivery and response. Barbara in Guilford office deserves 6 stars!! But if you need service beware! 18” gas pipe to my grill replacement $ 501.51. $225 per hour plus $150 service call and $29.53 sales tax they even charge $6.99 fuel surcharge???!!! UNBELIEVABLE they got half of my wife's SS benefits in one hour.That’s more than I paid for the grill.
I have been trying for 4 months to get a rebate without success. Three years ago I changed from oil to propane moving from a house to a mobile home. The previous owner had Holcon so I decided to keep them as my provider. They signed me up for every plan possible not explaining what was being covered costing over a thousand dollars. I finally decided to change providers and have been waiting 4 months for my refund on my credit balance. Called several times and every time they promise that they will credit my card that d... read more
We are very pleased with our service from Hocon Gas, we bought a new home and they serviced the propane tanks on the property. They are always efficient with their deliveries, when we added a full house generator to our property they made the procedure effortless for us. Their quote was fair, service was excellent, always polite staff. I highly recommend Hocon Gas of Guilford!
I was a customer of this awful company for 10 years. I should have stopped using them right from the start when they exercised overly aggressive billing tactics. However, after complaining to their customer service department I got an apology. These tactics stopped and all was fine for years. Most recently, however, despite having a service contract with them, they failed to deliver propane to us for months, and we woke up one day with cold showers. In the meantime, we had to spend money to figure out that the problem wa... read more
Frequently asked questions about Hocon Gas
How is Hocon Gas rated?
Hocon Gas has a 4.8 star rating with 96 reviews.
When is Hocon Gas open?
Hocon Gas is open now. It will close at 4:30 p.m.