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Hocon Gas
- Propane
- Guilford, CT
About this business
Whether you use propane or heating oil, you need fuel delivery service you can count on. Hocon Gas provides that reliability better than any other company in Connecticut!Hocon is Connecticut's largest independent propane and heating oil company, and a family business that has been providing top-quality service for nearly 70 years. We'll put our knowledge and experience to work to give you outstanding service and peace of mind.
Location details
736 Boston Post Rd, Guilford, CT, 06437, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Horrible service!! Customer for 16 years. Constantly chasing to get tank filled. Was on an automatic delivery schedule which in the last two years has not worked. Ran out of propane as a result. Billing practices are terrible. I get Overcharge per gallon every time and have to call after every delivery to get the price per gallon fixed. They have a growing monopoly in CT and they just don’t care! Buyer beware.
I was a customer of this awful company for 10 years. I should have stopped using them right from the start when they exercised overly aggressive billing tactics. However, after complaining to their customer service department I got an apology. These tactics stopped and all was fine for years. Most recently, however, despite having a service contract with them, they failed to deliver propane to us for months, and we woke up one day with cold showers. In the meantime, we had to spend money to figure out that the problem wa... read more
Poor business practice and customer service. Not upfront and lacked communication. For example, they showed up unannounced and filled an expired tank and then afterwards requested an in-home safety inspection, which they tried to charge for after the fact (to cover themselves). Overall would not recommend this company for the price you pay.
The experience I just went through on a Saturday morning with the robot in the answering service for this horrific company, is worthy of a piece in national lampoon, a magazine which no longer exists. An absolute nightmare.
Great office staff as well as the dispatcher and installers. They were able to take care of an unforeseen situation in a instant!
Frequently asked questions about Hocon Gas
How is Hocon Gas rated?
Hocon Gas has a 4.8 star rating with 99 reviews.
When is Hocon Gas open?
Hocon Gas is open now. It will close at 4:30 p.m.