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Hocon Gas
- Propane
- Guilford, CT
About this business
Whether you use propane or heating oil, you need fuel delivery service you can count on. Hocon Gas provides that reliability better than any other company in Connecticut!Hocon is Connecticut's largest independent propane and heating oil company, and a family business that has been providing top-quality service for nearly 70 years. We'll put our knowledge and experience to work to give you outstanding service and peace of mind.
Location details
736 Boston Post Rd, Guilford, CT, 06437, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I wanted to support a local, family-owned business, so I chose Hocon for my propane needs and the installation of a new heater. Unfortunately, the experience was exceptionally frustrating due to significant, avoidable delays. Issues included waiting on permits that had already been issued, failing to notify the building inspector when the heater was ready for inspection, and not receiving notice of a failed inspection. I only discovered these problems because I took the initiative to follow up with the town, where I learned ... read more
Terrible, greedy pricing. We got a propane delivery in December at $3.93/g (which is already very high), and then another today at $4.28/g. I called a different supplier, who I previously used when renting a house, and locked in $2.65/g for a year. We only use gas for heating in the winter, but Hocon is predatory with their pricing. If you think you're getting a good deal, do yourself a favor and quote your price with 2-3 local companies. You might be shocked, I sure was. Two stars because they've always come when we needed ... read more
Very disappointed in not being able to reach anyone to discuss my bill! On hold twice for over 6 minutes and then told there is no one to take my call??? What kind of customer service is this? I am questioning my bill as I am not in my place of business until the evenings for about 3 hours on Tuesday, weds, Friday, Sat and Sunday. So max 20 hours a week and the heat is not on during the day only when there and my bill is ridiculous. No wonder no one wants to answer the phone.
We were having a problem with our gas log set igniting. It was a difficult to diagnose issue but the service manager and technicians were great about figuring out what was wrong and fixing the issue in a very timely manner!
My negotiations with Hocon to take over the lease of the tanks providing popane to my home kitchen oven and emergency generator (from the prior owner) reached an impasse when I informed them that I was unwilling to accept the proposed contract term that exposed me to unlimited fees/penalties for not reaching minimum yearly use thresholds (I was willing to accept penalties, just not UNLIMITED penalties). They subsequenty entered my property without any notice (fairly certain this constitutes trespassing) and removed their ta... read more
Frequently asked questions about Hocon Gas
How is Hocon Gas rated?
Hocon Gas has a 4.8 star rating with 97 reviews.
When is Hocon Gas open?
Hocon Gas is closed now. It will open at 9:00 a.m.