Hocon Gas

Carol Fanning 

on Google

5 months ago

I have been trying for 4 months to get a rebate without success. Three years ago I changed from oil to propane moving from a house to a mobile home. The previous owner had Holcon so I decided to keep them as my provider. They signed me up for every plan possible not explaining what was being covered costing over a thousand dollars. I finally decided to change providers and have been waiting 4 months for my refund on my credit balance. Called several times and every time they promise that they will credit my card that d... read more

Maureen Giambattista 

on Google

8 months ago

We are very pleased with our service from Hocon Gas, we bought a new home and they serviced the propane tanks on the property. They are always efficient with their deliveries, when we added a full house generator to our property they made the procedure effortless for us. Their quote was fair, service was excellent, always polite staff. I highly recommend Hocon Gas of Guilford! 

Denise Barbes 

on Google

7 months ago

Ok, first, if I could take away that one star, I would. We have purchased two gas fireplaces from Hocon. We have been customers for approx 20 years. But, we were never given any options concerning the “tank” such as renting to buy, or buying it outright. We rented it for $69 a year. I’m sure this was by design so that you can’t get propane from anyone else! They owned me. Their propane price was always so high that we only used it when we REALLY wanted to or needed to. This year, I called to order propane and was told it was... read more

Suzie A. 

on Google

a year ago

I was a customer of this awful company for 10 years. I should have stopped using them right from the start when they exercised overly aggressive billing tactics. However, after complaining to their customer service department I got an apology. These tactics stopped and all was fine for years. Most recently, however, despite having a service contract with them, they failed to deliver propane to us for months, and we woke up one day with cold showers. In the meantime, we had to spend money to figure out that the problem wa... read more

Andrew Bowler 

on Google

10 months ago

Horrible service!! Customer for 16 years. Constantly chasing to get tank filled. Was on an automatic delivery schedule which in the last two years has not worked. Ran out of propane as a result. Billing practices are terrible. I get Overcharge per gallon every time and have to call after every delivery to get the price per gallon fixed. They have a growing monopoly in CT and they just don’t care! Buyer beware.