Holden Roofing Houston

To Our Roofing Surprise! Our family would like to thank Holden Roofing for our beautiful new roof. The color selection we chose is unique and makes our house stand out in our neighborhood. We had no idea how easy the process would be to replace our old roof. Holden came out around 7:00am and was done by noon. My daughter and I went out around 12:30 because we no longer heard any hammering. We went to check to see if the roofers were on lunch break, we couldn't believe our eyes; the roof was finished and absolutely stunning! This is our second house and our second roof for our family, this project was by far the best experience with any construction, roof repair, replacement, or any renovation at that we have ever experienced. Holden brought forth a level of precision, professionalism, and time management we had never seen. Also the clean-up was great! We have not yet found any leftover materials or nails around the house! Holden Roofing we are proud to say that we will use your company in the future and suggest to our friends, family, or anyone wanting a top-notch roofing job done on their home! 5 Star Roofing Company!

Here are some of the issues i encountered that i would like to share: 1) the delivered material was not enough. there were a good hour or two that the workers could not do anything but wait for the materials to be delivered. 2) They cut off my aircon line. while the contract says that pipes or tubes needs to be atleast 3 inches from the roof, they used a circular saw to cut a portion of my roof to replace my air exhaust. needless to say, i had to pay $1098 for refilling my freon. Holden only covered $500 noting that is not their fault and they are kind enough to help me out on this. However, thinking about it, it was their contractor who cut my aircon line and they were the ones who did not do a thorough inspection of my roof to tell me that i have a pipe in close proximity to the roof. I wish i could have fought for my additional $598 back. on the positive side, Holden added additional ridge vent in places where it didn't have before. Thanks for the extra mile. They even have a good english speaking foreman that is very accommodating and answers your questions on the site.

Holden Roofing is my Hero! – During the early morning hours, when Hurricane Ike roared through Tomball, TX, two very, very large and old trees fell through my roof. Rain poured thorough the holes in the roof. I started calling roofing companies, leaving messages as to the severity of the damage. I even called a roofing company that had previously done work for me. I made dozens of calls but there were not any callbacks. Then Holden Roofing called. I explained my situation. ?We will be out later today,? they told me. It was getting dark, I doubted they were coming and then, there they were. They covered the holes with tarps, working by the light of flashlights. They assured me they would get the job done and they did. From that point on Rudy worked closely with me, picking out the roofing, color, etc. and scheduling the installation (at my convenience). When conflicts arose with my claims adjuster it was Holden Roofing who went to the bat for me. Rudy spoke directly to my claims adjuster, sent pictures of the roof, and explaining discrepancies. I also had structural damage in the support beams. Holden Roofing handled this for me too. When the crew came to put the new roof on they did a great job and their clean up was terrific too. Everything about my experience with Holden Roofing was positive and professional.I have a beautiful, quality roof now and Holden roofing is my roofer!

Pleasure Doing Business! – Our Holden representative went above and beyond the call of duty when it came to customer service including but not limited to being extremely knowledgeable about the product, explaining how the whole insurance claims process will work (this was our first roof replacement,) and exercising punctuality and great communication. Originally, my adjuster declined our claim so I sent an e-mail to our insurance company on a Thursday afternoon stating our dissatisfaction. On Friday evening around 6ish the adjuster called me back to say he wanted to stop back by and take another look first thing Saturday morning. My friend suggested I contact her Holden Roofing representative. I immediately called him and explained the situation. I inquired whether there was any possibility he would be willing and able to meet with my adjuster first thing the next morning. He told me he would have to rearrange a couple of previously-scheduled appointments but he would be here. Not only did he say he

A great roofing company – Holden Roofing inspected our roof as a result of possible hail damage. They found damage and met with the insurance adjuster to prepare and finalize a claim. They did any excellent job and without difficulty. Their work was professional and the area was left without debris when they finished. We can recommend them without reservatin

Holden being sued by TX Attorney General – Below is a link to an article referencing the suit filed by the Texas Attorney General against Holden Roofing and it's owner for deceptive trade pracices. If this doesn't sway you I'm not sure what would convince you to look at another company. https://www.oag.state.tx.us/newspubs/releases/2011/062111holden_pop.pdf

Holden Roofing Aransas Pass, TX – DO NOT BELIEVE a single word they say. They are not a local company, as they try to imply. They follow storms and leave a trail for dissatisfied customers. We found out too late. HOPE this review saves you some headaches. If I were doing it over, I'd open the phone book and find a company in the Corpus Christi area that was HERE before the storm. Don't trust anything to some stranger who knocks on your door.

Service and Results – After being denied by my insurance company, I read the reviews and checked with the BBB. Many roofing companies that I looked researched had only been in business for a short period of time (less than 3 years). Surprised that Holden has been in business for nearly 50 years, I gave them a call. Their staff was very courteous and a salesman called me back promptly to make an appointment. After informing him of our situation, we called my insurance company and scheduled another inspection (this time with Holden). Long story short, this time the insurance company agreed that I had damage and agreed to replace my roof. Removing and installing the roof only took ONE DAY! Do yourself a favor and call Holden.