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Hollywood Feed - Aurora, IL
- Pet Stores
- Aurora, IL
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Aurora, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more
Location details
3015 E New York St, A6, Aurora, IL, 60504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Friendly staff!
Business response:
We’re very proud of the compliment on our Feed Team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Aurora location is the absolute best! The workers here are so absolutely kind and helpful. I walk in and they are all so nice and beyond helpful. When my dog was having stomach issues and I came in to get some pumpkin, the worker took her time to listen and share her experiences and show me products she uses for her own dog which helped and worked! The prices here are wonderful and the variety or products makes it so I dont have to go anywhere else. This location is super close to home probably only 5 minutes so it's incredi... read more
Business response:
Thank you for your kind words, Delaney! We're thrilled to hear that you had such a positive experience at our Hollywood Feed location in Aurora. Our team takes pride in providing excellent customer service and helping you find the right products for your furry friend. We appreciate your recommendation and look forward to serving you and your dog in the future.
Never have a problem finding the Fromm flavor of kibble that my dog likes.
Business response:
Thank you for your positive review, Elizabeth! We're glad to hear that you never have a problem finding the Fromm flavor of kibble that your dog enjoys. If you ever need any assistance or have any questions, please don't hesitate to reach out to us at (331) 301-5677.
Skye was super helpful and amazing
Business response:
Thank you for your kind words, Jackie! We're thrilled to hear that Skye provided you with excellent assistance. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (331) 301-5677.
Very helpful staff, good products, and good prices with their price match guarantee
Business response:
Thank you for your positive feedback, Michelle! We're thrilled to hear that our staff was helpful and that you found our products and prices to your satisfaction. We appreciate your support and hope to serve you again soon.
Friendly and helpful
Business response:
Hi, Bonnie. We must have done something right to get such a pawsome rating from you. We really appreciate your taking the time to review us at Hollywood Feed #432 - Aurora !
Great customer sevice!
Great Customer Service! Thank You!!!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more
Friendly, Knowledgeable, helpful every single time I come in. Go see for yourself. Thank you.
Business response:
Thank you Lisa for the kind words! We appreciate your continued support! Our Aurora store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank you for b... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 243 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
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