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Hollywood Feed

4.9

About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Aurora, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more

Location details

3015 E New York St, A6, Aurora, IL, 60504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9249 reviews
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Liz L.'s profile image
Liz L. 
on Birdeye

3 days ago

I got questions answered about the gentle cooked versus the raw food 

Business response:

We are excited to hear that we were able to help answer your questions about the gentle cooked versus raw food options. Thank you for choosing Hollywood Feed! 

Ronny S.'s profile image
Ronny S. 
on Birdeye

a month ago

Staff is friendly. Service is quick. 

Business response:

We're happy to hear that you had a positive experience with our staff and quick service. Thank you for your feedback! 

Elizabeth F.'s profile image
Elizabeth F. 
on Birdeye

7 months ago

Friendly staff! 

Business response:

We’re very proud of the compliment on our Feed Team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Delaney K.'s profile image
Delaney K. 
on Birdeye

8 months ago

Aurora location is the absolute best! The workers here are so absolutely kind and helpful. I walk in and they are all so nice and beyond helpful. When my dog was having stomach issues and I came in to get some pumpkin, the worker took her time to listen and share her experiences and show me products she uses for her own dog which helped and worked! The prices here are wonderful and the variety or products makes it so I dont have to go anywhere else. This location is super close to home probably only 5 minutes so it's incredi... read more

Business response:

Thank you for your kind words, Delaney! We're thrilled to hear that you had such a positive experience at our Hollywood Feed location in Aurora. Our team takes pride in providing excellent customer service and helping you find the right products for your furry friend. We appreciate your recommendation and look forward to serving you and your dog in the future. 

Elizabeth F.'s profile image
Elizabeth F. 
on Birdeye

9 months ago

Never have a problem finding the Fromm flavor of kibble that my dog likes. 

Business response:

Thank you for your positive review, Elizabeth! We're glad to hear that you never have a problem finding the Fromm flavor of kibble that your dog enjoys. If you ever need any assistance or have any questions, please don't hesitate to reach out to us at (331) 301-5677. 

Jackie B.'s profile image
Jackie B. 
on Birdeye

9 months ago

Skye was super helpful and amazing 

Business response:

Thank you for your kind words, Jackie! We're thrilled to hear that Skye provided you with excellent assistance. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (331) 301-5677. 

Michelle O.'s profile image
Michelle O. 
on Birdeye

9 months ago

Very helpful staff, good products, and good prices with their price match guarantee 

Business response:

Thank you for your positive feedback, Michelle! We're thrilled to hear that our staff was helpful and that you found our products and prices to your satisfaction. We appreciate your support and hope to serve you again soon. 

BONNIE R.'s profile image
BONNIE R. 
on Birdeye

11 months ago

Friendly and helpful 

Business response:

Hi, Bonnie. We must have done something right to get such a pawsome rating from you. We really appreciate your taking the time to review us at Hollywood Feed #432 - Aurora !  

Dan C.'s profile image
Dan C. 
on Birdeye

a year ago

Great customer sevice! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 249 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.