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HomeTeam Pest Defense
- Pest Control
- Charlotte, NC
About this business
HomeTeam Pest Defense was established in 1996 with headquarters in Dallas, Texas. As the 3rd largest residential pest control company in the U.S. and the #1 pest management company servicing home builders, HomeTeam performs more than a million services for homeowners each year. HomeTeam offers customized solutions for controlling household pests, insects, rodents, and subterranean termites. HomeTeam’s innovative Taexx® built-in pest control system has been installed in over 1,000,000 homes. HomeTeam has more than 50 branches... read more
Location details
5005 W W.T.Harris Blvd, Suite F, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I see many positive comments about HomeTeam Pest defense Charlotte; however, I cannot say the same for my experience with them. Since obtaining their service (going on 3 yrs now), I have experienced nothing but confusion as they continue to mishandle my account (and the worst part is that no one in the office seems to know what they are doing and they clearly do not communicate with other...otherwise I would not have this continued issues for almost an entire year!). It's unfortunate, however, I will be reaching out to their... read more
This low rating is specifically for the salesperson who did not speak to my husband or I in a professional way. Treating people in a respectful and corteous manner goes a long way in business. It is unfortunate that the office salesperson chose to interact in a rude and disrespectful manner. Her actions reflect poorly on a company that was recommended by a family member. Pest control salesperson was rude and implied twice that I was "not at home" when their technician came to spray. However, this was a false accusation. On 2... read more
Seems like they are unable to schedule treatments at your house. I've been paying 50 bucks a month for them, and anytime they come to treat my house, they can only do the outside because they call 5 mins before they come. They always say that i can call back later and they will come back out, but i shouldn't have to. One time i had rats, and they used poisoned food. I later read online that the rats will sometimes die in the walls and leave odor's and rot, so i did my own solution of mouse traps, i caught 6 by myself and now... read more
Good waste of money and time. My guess is they use water, whatever it is dont kill bugs!
Seemed like a good plan that this company offers at first---they offer a program where you pay an inital fee then they are suppose to come back once a quarter to treat-- With this service they are also suppose to come back and take care of any problems in between unlimited. The first problem I had with them was that this house had lots of spiders and they were not going away with the treatments that they were providing, so the technician not so nicely explained to me that even though it is suppose to be included in the price... read more
poor communications, poor billing.
"Your right I don't know why we are charging you. Let me do some research and call you back" I had several phone conversations that ended with those words with different employess on different days and never got a call back.(are they trained to say that?) I have now recieved a bill stating they are sending me to collections
Frequently asked questions about HomeTeam Pest Defense
How is HomeTeam Pest Defense rated?
HomeTeam Pest Defense has a 4.8 star rating with 1,527 reviews.
When is HomeTeam Pest Defense open?
HomeTeam Pest Defense is open now. It will close at 6:00 p.m.