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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Nice Very nice and clean. Incredible shower! Very nice mid-priced restaurant with good food. Only poor rating was for no room refreshing. We put the sign out to clean because we needed some towels and cups, but no one ever cleaned or restocked.
Business response:
Wow, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Currently as part of our Covid precautions we are not doing daily housekeeping service to the rooms however we will still deliver any requested items, sorry this was not made clearer at check in. Good luck and we look forward to seeing you again soon.
Isle warm Room was nice and updated but..there tiny refrigerator didn't work or.barely worked and the setup of fridge always scrapped against bottom of cabinet which was gaed to close and caused alot.of previously damage to cabinet..
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
The parking garage needed some more cleaning of trash. Room was great and we were upgraded at no cost to a room with the forest view. I left my sign up asking for housekeeping and was gone for most of the day to come back to an unserviced room. Maid was nice but disnt understand english well... she provided towela upon request. The back of the bathroom door needed cleaned and some other minor areas. Fridge was clearly not cleaned as it smelled of old fridge... heard passerbys and noise from hall, but room was decent. No room... read more
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
It was clean and quiet, attractive shower
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
Some of the restaurant staff were pretty rude, but other than a very enjoyable.atay! Clean rooms
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.
It was great. Had a nice time!
Business response:
Wow, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
Business response:
Wow, THANK YOU for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
Fun Night at Isle Casino My daughter and I had a great time at the Isle Casino and stayed at the hotel. We really didn't spend much time in the room but it was very clean. The room across the hall had a dog that would start barking every time we would enter or exit the room or when others would walk down the hall. I didn't realize animals were allowed.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We allow service animals as required by law and are currently trialing limited pet friendly rooms booked direct. We hope to be able to offer them more widely soon. We look forward to your next trip, good luck!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,636 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.