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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Duct tape all over carpets on 5th floor, ac didnt get cold, pillows are complete trash, 24hr room service advertised but doesn't exist, no bath tubs, tv channel selection is terrible, there was this little porch that you could stand on with the doors open that was cool but when we looked up there was a large chunk of hair hanging off the floor above.
It was dirty and there was molding food in the snack/ice spot on the 6th floor. We ate dinner at Brew Brothers and it was horrible! Even made me sick throughout the night. Had a bug in my drink and ribs looked so under cooked.
I liked that the room was clean and staff at front desk was nice and tried to be helpful. However, we ended up staying in Lady Luck when we booked and got confirmation for hoarseshoe
Got walked in on my hotel while I was about to shower. Very awkward for me and the guest walking in Got a call from the front desk with a tone that I shouldn’t be in this room. And then got told it was OK for me to be to be in this room that they had a trainee and they were sorry. And then coming back to my hotel at 9 o’clock. My keys did not work. Talk to the supervisor and he told me he’s been very busy today. So not a good anniversary driving eight hours. Trying to relax.
no air conditioning!!!!!!!!!!!
It was not busy at all.. check in was 4pm.. at 3:30 after a long drive, we were told that we could not check in until 3:45. Our room was ready and as I said it was quiet and not busy at all. Also, housekeeping knocked at our door twice before 9 am even though we had not checked out and tried to come in. Very annoying.
Very unhappy at the hotel. Never again will I stay at this Property. The Lead manager at the front desk did not really care what my concern was when i talked to her in person. I needed a handicap wheelchair accessible room. The bed was way to high off the ground. I wasnt able to use and sleep in the bed. Manager said that was standard height for handicap bed. For someone that cant stand out of their wheelchair, there was no way to climb up onto the bed. Also the toilet seat was broken too in the bathroom. When asked to see a... read more
We got an upgrade for a better experience & ended up being our worst experience!!!! Already did a review & haven't heard back from anyone!!
Elevator key only worked on 2 of the elevators...If the desk had told me about that I would be fine, but not a word!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,462 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.