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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The walls are thin and the air conditioning doesn't work.
Check in was complicated by accommodations for a pet which was made clear prior to arrival. Charged 2x the amount I was suppose to be.
Security Concern & Incompetence I booked 7 rooms for an office holiday evening. Upon checking in, my wife and I got keys to not one but 2 rooms in a row that were already occupied. (See check in card pic with 3 different room numbers marked down) It wasn’t just unprofessional but a significant security concern. The level of incompetence of the front desk staff blew my mind and I don’t even know how the hotel mgmt software could have allowed it to happen. Regardless, passing out access to someone else’s room once is an embarr... read more
The property is a bit rundown. The attention to cleanliness needs improvement. You will often see food scraps around on tables and floors. There was a strange smell around the hotel. The rooms are old. The monarch next door is way nicer. The good thing is the monarch is next door so you can get a cheaper room at horseshoe and spend all your time at the monarch
First of all, I brought my children, they make you sign an affidavit that your children will not go near the casinos. Which is great! The room has no soap, the toilet paper was almost gone, no extra. The room was cold, the heater was at 72. But it was still cold. We then found out the window was opened and wouldn’t close as the latch was broken. Very dangerous as no screen. We were on the 4th floor.
Bartender in the casino was rude. Dealers rarely looked up to see who was waiting. Not a great place. I’ve been all over to casinos and have never had issues like this.
I would have to admit horseshoe is definitely 2nd best to monarch. Got checked in early and paid the fee. Got to our room and the keys didn’t work. Had to spend extra time going to the desk waiting for new keys to work. The water pressure in the room is absolutely nonexistent. Good luck cleaning up. The room service. Also nonexistent. Got told when we checked in to call if we need anything extra because there was 4 adults in 1 room. Called. Got told to come to the desk to get more towels. What’s the point of room service or ... read more
Beds are “short sheeted.” They make the beds such that the blanket and sheets stop about 16 inches from the top of the bed. I slept with my shoulders and chest uncovered all night. No spare blankets in the closet… and we couldn’t find the thermostat.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,462 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.