This profile has been claimed by the business owner or representative.
Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Welcome to the Isle® Casino Hotel Black Hawk in Colorado. Situated in the heart of Colorado’s largest gambling town, Isle Casino Hotel® Black Hawk truly soars above the rest. Come for our extensive selection of casino games, but stay for all of our exquisite dining choices, enticing giveaways, and enlivening entertainment. When you’re ready to turn in for the night, our cozy and well-appointed accommodations are right at hand. It all adds up to an experience you won’t find anywhere else, at a place you’ll want to return to ... read more
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Do not book at this hotel The employees are very racist from check in to housekeeping overall very bad customer service do not recommend this hotel.
We arrived at the hotel and were able to get our room within 15-20 minutes so no problems on check-in however once we got to our room we realized we didn't have power in half of the room. Went to call the front desk however the phone didn't have any labels on the buttons so I didn't know how to reach the front desk. I had to go back down and there was now only 1 person working the front desk on a Friday night with a line of about 6 groups I so had to wait 30 minutes in line just to get someone to call maintenance. We had per... read more
Disappointed in customer service overall. Many of the staff out in casino and food areas were not friendly. Also I had a fall in the bathroom d/t the floor being wet. The staff was not concerned or assisted in helping at all. There was not a sign at the start of the bathroom it was between the men’s and women entrance and look like a decorative plaque of bronze and black trim leaning against the wall approx 8x10. In my world a wet caution high visibility sign at the entrance is more useful and appropriate. An obvious cleanin... read more
Isle staff didnt clean our room the whole week we were there. Room service was really inconsistent. There are a lot of hotel casinos to choose from. Choose one other than Isle.
Unfriendly restaurant
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,462 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.