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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good Sticker shock on room. The room was great. it was an easy check-in. Restaurants was so so.. the waitress in the casino area was very effective
Business response:
We apologize for the sticker shock on the room rate, but we're glad to hear that you enjoyed your stay overall. Thank you for your feedback. If you have any further concerns, please don't hesitate to reach out to us at (775) 786-5700.
We had a great time The overhead motion light sensor did not work and kept coming on at all hours. We reported the problem and thought it was taken care of but on our last night we covered the switch so it would not come on automatically. The room was cool and quiet. We had no issue with anything except the main room light.
Business response:
We apologize for any inconvenience regarding the overhead motion light sensor. Please feel free to contact us at (775) 786-5700 for any further assistance. Thank you for your feedback.
Great experience Nothing Service
Business response:
Thank you for the great review, Curtis! We are overjoyed to hear that you had a great experience with us. If you have any further feedback, feel free to reach out to us at (775) 786-5700.
Good Restaurants were understaffed and overpriced !! Nice clean rooms. Friendly staff. Nice Casino.
Business response:
Thank you for sharing your concerns. We're glad you enjoyed our clean rooms, friendly staff, and casino. Feel free to contact us at (775) 786-5700 with any further feedback.
Very Good I could have won $2000.00 instead of losing $2000.00
Business response:
Thank you for the positive review, Donald!
Clean. Spacious. Good restaurants. The elevators were a little slow but it was Father's Day weekend! The room was very spacious. The bathroom was way above par! Restaurants were really good. Roxy's was a very good Steakhouse! Highly recommend.
Business response:
Thank you for taking the time to share your experience with us. We're happy to hear that you enjoyed our clean and spacious rooms, as well as our good restaurants. We apologize for any inconvenience caused by the slow elevators during the busy Father's Day weekend. We appreciate your recommendation and hope to welcome you back soon. For any further assistance, please feel free to contact us at (775) 786-5700.
Just passing through and it was a nice place to stay Better explanation of everything when checking in. Had to pay $10 to check in 20 minutes early. Location was good. Starbucks on site in lobby
Business response:
Sorry for any inconvenience you experienced during check-in. We appreciate your feedback and will work on providing better explanations in the future. Thank you for choosing Horseshoe Black Hawk.
Exceptional
Business response:
We are absolutely thrilled to hear about your exceptional experience at Horseshoe Black Hawk. Thank you for your positive feedback!
Exceptional Food. Dealers! Most were wonderfully fun Casual environment with upscale options
Business response:
Thank you immensely for your kind words! We are thrilled to hear that you enjoyed our exceptional food and fun dealers in our casual yet upscale environment. We look forward to welcoming you back soon.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,567 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.