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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful
Business response:
We're glad you had a wonderful experience at Horseshoe Black Hawk, Andrea! If you have any concerns or feedback, feel free to reach out to us at (303) 998-7777.
We have stayed there before it was your place. The machines did not need to be so hard to hit on.
Business response:
We appreciate your feedback, Floyd. We will take your comments into consideration regarding the machines. If you have any further concerns, please feel free to contact us at (303)-998-7777.
Good Not friendly staff and the pillows we so bad and old Location
Business response:
We apologize for your experience, Chavez. Please contact us at (303)-998-7777 so we can address your concerns. Thank you.
Good Waiting 6 minutes each time I needed the elevator, Front check in person was not friendly but the manager was. Waited so long to be seated fo rbreakfast that we left
Business response:
We apologize for the inconvenience you experienced during your stay. We will address the issues with the elevator wait times and front desk service to ensure a better experience for our guests in the future. Thank you for your feedback.
Exceptional
Business response:
We appreciate your positive feedback, Aizik! Thank you for choosing Horseshoe Black Hawk.
Wonderful Updated. Clean. Large in room coffee
Business response:
We appreciate your positive feedback, Susan! Thank you for taking the time to share your experience with us.
It was ok. It wasn’t quite the trip I was expecting. The main restaurant/bar wasn’t open for the hours advertised. The registration clerk had no idea about the hours of operation of it either. In my room there was a small water leak when the bathroom sink was turned on and the body wash was empty in the shower. The place was clean. Staff was friendly.
Business response:
We apologize for the inconveniences you experienced during your stay at Horseshoe Black Hawk. We will address the issues with the restaurant/bar hours, water leak, and amenities in the room to ensure a better experience for our guests in the future. Thank you for your feedback.
Pleasant The elevator was broken and the alarms were going off near my room ALL WEEKEND!
Business response:
We apologize for the inconvenience you experienced during your stay. We are actively working to address the issues with the elevator and alarms to ensure a more pleasant experience for all our guests. Please feel free to contact us at (303) 998-7777 with any further concerns.
Very Good
Business response:
We appreciate your positive feedback, Philip! Thank you for choosing Horseshoe Black Hawk.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,571 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.