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Horseshoe Black Hawk

3.9

About this business

Location details

401 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.911,571 reviews
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Adriana's profile image
Adriana 
2 years ago

Cómodo y buena vista y ubicación No había shampoo body wash y acondicionador en el baño eso le restó puntos solo había uno en aces pequeños que no fueron suficientes para dos personas 

Business response:

Nos disculpamos por las molestias ocasionadas por la falta de comodidades en su habitación. Abordaremos este problema con nuestro personal de limpieza para asegurarnos de que no vuelva a suceder. Gracias por tus comentarios. 

Mike's profile image
Mike 
2 years ago

Overall Excellent Property Vending machines had issues. Lost money in some vending machines. Some machines would not make change nor refund. Some ice machines not working at different times. Staff could not refund vending problems or make change. clean and nice, easy parking, 

Business response:

We apologize for the inconvenience you experienced with our vending machines and ice machines. We will address these issues promptly to ensure a better experience for our customers in the future. Thank you for bringing this to our attention. 

Steven's profile image
Steven 
2 years ago

Wonderful 

Business response:

We appreciate your positive feedback, Steven. Thank you for choosing Horseshoe Black Hawk! 

Lydia's profile image
Lydia 
2 years ago

Good 

Business response:

We appreciate your feedback, Lydia. If there's anything specific we can improve on, please feel free to reach out to us at (303) 998-7777. 

Kim's profile image
Kim 
2 years ago

Fine for the price Only one hanger, no information about the food options or promotions. Coffee tasted soapy, maybe coffee maker wasn’t clean? We asked what the resort fee was for and the person at the desk basically named all the amenities that normally are included in a room( soap, shampoo, water bottles , cable, even room service, which I don’t think they even have) Room was nice 

Business response:

We apologize for the issues you experienced during your stay. We will address the cleanliness of the coffee maker and ensure that our staff provides more detailed information about our amenities and promotions in the future. Thank you for your feedback. 

Elle-fisher's profile image
Elle-fisher 
2 years ago

Exceptional 

Business response:

We appreciate your feedback, Elle-fisher. Thank you for choosing Horseshoe Black Hawk. 

Christopher's profile image
Christopher 
2 years ago

Exceptional 

Business response:

We appreciate your positive feedback, Christopher. Thank you for choosing Horseshoe Black Hawk. 

Matthew's profile image
Matthew 
2 years ago

Exceptional 

Business response:

We appreciate your positive feedback, Matthew! Thank you for choosing Horseshoe Black Hawk. 

Cj's profile image
Cj 
2 years ago

Wonderful What is buffalo blackjack? Rooms carried noise from other guests. Good dinner at beer bros. Parking was convenient. 

Business response:

We apologize for the noise from other guests and will address this issue promptly. Thank you for your feedback and we hope to improve your experience in the future. 

Frequently asked questions about Horseshoe Black Hawk

How is Horseshoe Black Hawk rated?

Horseshoe Black Hawk has a 3.9 star rating with 11,571 reviews. 

When is Horseshoe Black Hawk open?

Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.