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Horseshoe Black Hawk

3.9

About this business

Location details

401 Main Street, Black Hawk, CO, 80422, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.911,571 reviews
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Strong's profile image
Strong 
2 years ago

Pleasant Could not get any outlets to work. Thermostat would not adjust and had room at 94° . Was high priced for the lack of working amenities. Expected better for our 10 year anniversary. Beautiful view in a winter wonderland. Staff was very nice. 

Business response:

We apologize for the inconvenience you experienced during your stay at Horseshoe Black Hawk. We will address the issues with the outlets and thermostat to ensure they are in proper working order for future guests. We appreciate your feedback and hope you will consider giving us another chance in the future. Thank you for choosing Horseshoe Black Hawk. 

Yanli's profile image
Yanli 
2 years ago

很不错 

Business response:

我们感谢您的反馈,Yanli。如果我们可以采取任何措施来改善您的体验,请随时与我们联系。 

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Trina 
2 years ago

Exceptional Todo fue excelente Las instalaciones son espectaculares y la atención de primer 

Business response:

¡Estamos encantados de saber que tuvo una experiencia excepcional en Horseshoe Black Hawk! Gracias por sus amables palabras y esperamos darle la bienvenida pronto. Si tiene más comentarios, no dude en comunicarse con nosotros al (303) 998-7777. 

Green/reed's profile image
Green/reed 
2 years ago

It was enjoyable, I would gamble here again but stay elsewhere It was kind of stinky and I thought it had an on site hot tub but it only has hot tubs in certain rooms I liked the Roxy and security of the hotel 

Business response:

Thank you for your feedback, Green/reed. We appreciate your enjoyment of our casino and hope to see you again in the future. We apologize for any inconvenience regarding the smell and the availability of hot tubs. We will take your comments into consideration and strive to improve. Thank you for mentioning your positive experience at Roxy and our hotel's security. 

Faye's profile image
Faye 
2 years ago

Good 

Business response:

Thank you for your feedback, Faye. We appreciate your review and are glad to hear that you had a good experience with us! PLease visit again soon! 

Lucas's profile image
Lucas 
2 years ago

Great escape from Denver with family and friends. The price The location and smaller casino. 

Business response:

Thank you for your review, Lucas. We appreciate your feedback and are glad to hear that you had a great escape with your family and friends. We apologize if the price or the size of our casino did not meet your expectations. 

Judy's profile image
Judy 
2 years ago

Good 

Business response:

Thank you for your review, Judy. We appreciate your feedback and are glad to hear that you had a good experience with us. 

Gilbert's profile image
Gilbert 
2 years ago

Pleasant 

Business response:

Thank you for your review, Gilbert. We appreciate your feedback and are glad to hear that your experience with us was pleasant! 

Aricia's profile image
Aricia 
2 years ago

Very nice weekend getaway Parking garage entrance needs better signage. Price Friendly, efficient staff, clean rooms, welcoming casino floor 

Business response:

Thank you for your review, Aricia. We appreciate your feedback and are glad to hear that you enjoyed your weekend getaway at Horseshoe Black Hawk. We apologize for any inconvenience caused by the parking garage signage and will take your suggestion into consideration. We strive to provide a friendly and efficient experience for our guests, and we're pleased to hear that our staff, clean rooms, and welcoming casino floor met your expectations. Please visit again very soon! 

Frequently asked questions about Horseshoe Black Hawk

How is Horseshoe Black Hawk rated?

Horseshoe Black Hawk has a 3.9 star rating with 11,571 reviews. 

When is Horseshoe Black Hawk open?

Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.