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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Rooms good casino no good
Business response:
Sorry for any inconvenience, Mark. We appreciate your feedback and will work on improving our casino experience. Thank you for bringing this to our attention.
The gal at checkout could have been friendlier and given me a few details, such as check out time, Wifi, where elevators are located etc. She gave us a room that was already occupied so we had to go all the way back down to the lobby to get checked in to another room. Room was very nice and clean.
Business response:
We're sorry to hear about your experience, Melissa. We appreciate your feedback and will address the issues you mentioned with our staff. Thank you for staying with us at Horseshoe Black Hawk.
Xx
Business response:
We genuinely admire your positive feedback. Thank you for choosing Horseshoe Black Hawk!
The staff were very helpful when needi g to use their business center...yhey we t above and beyond to get my business documents scanned and uploaded...Thank you...wonderful staff
Business response:
We're ecstatic to hear that our staff went above and beyond to assist you with scanning and uploading your business documents. Thank you for your kind words.
was ok
Business response:
We apologize that your experience was just okay. Please feel free to contact us at (775) 786-5700 to discuss any concerns you may have. Thank you for your feedback.
good
Business response:
Thank you for your wonderful feedback! We are glad to hear you had a good experience at Horseshoe Black Hawk. If you have any further feedback, please feel free to reach out at (775) 786-5700.
room clean bed comfortable
Business response:
We are delighted to hear that you found your room clean and the bed comfortable. Thank you for choosing Horseshoe Black Hawk. If you have any further feedback, please feel free to reach out to us at (303) 998-7758.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,825 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.