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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Great place
Business response:
Dear Michael, Thank you for the wonderful feedback! We hope to see you again soon.
Paid $10 per room to check in early by less than an hour. Casino here is great, rooms clean and comfortable. Staff is friendly.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
The front desk staff ROCKS and they all need a raise for dealing with us, the different/difficult/happy/angry/and on/and on…. And on!
Business response:
Wow, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.
Room was switched because of issued with the original room.
Business response:
Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Staff very nice
Business response:
Thank you for taking the time to share your experience, Primavera! We are delighted to hear that our staff provided you with excellent service. Your positive feedback is greatly appreciated!
Liked the check in experience and room was nice. Didn't like that we were asked if we'd like a room away from the elevator and answered yes. Then we were given a room right by the elevator...
Business response:
We appreciate your feedback, Tim. We appreciate your feedback and are glad to hear that you enjoyed the check-in process and found your room to be nice. However, we apologize for the inconvenience you experienced regarding your room location. We understand that being given a room near the elevator after specifically requesting otherwise is not the experience we strive to provide our guests. Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to provide you with a more enjoyable stay in t... read more
Business response:
Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,825 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.