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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Very Good
Business response:
Thanks for the love, Ryan. We appreciate you!
Exceptional
Business response:
We love the five star rating and review, brian! Please visit again very soon!
Very Good
Business response:
Thank you, Vasquez!
Clean place and good location I asked if we could check in like 30 min early. The lady at the front desk said it would be $10 extra. I said we will just wait then. I waited until 4 and went back up to check in. I was informed that the room isn't ready and I would have to wait 20-30 more minutes. The food at the Roxy was not worth the price. The food was just ok and the wait was awful. Me and my partner ordered 2 drinks from the bar and mine came 20 min before hers. The front desk staff was somewhat short and rude. Our tv was... read more
Business response:
We appreciate you taking the time to share your feedback with us, Katie. We apologize for the inconveniences you experienced during your stay. We are working hard to ensure we staff our venues and train our Team members on delivering exceptional guest service. We strive to greet every guest like family, and we are saddened this was not your experience. We appreciate your patience as we worked through the unfortunate outage. We hope to have an opportunity to earn your trust and loyalty.
Pleasant
staff unprofessional, room is hot can not breathe only guest room clean and renovated room
Business response:
Thank you for sharing your feedback with us, Aytan. We strive to provide exceptional guest service for all visitors, and are disappointed you were not greeted with the same sentiment. We are working with our Facilities team to regulate the temperature for each room. We understand that a stuffy room can be uncomfortable. We hope you accept our sincerest apologies and we hope to have an opportunity to welcome you back again in the near future.
Wonderful
Business response:
Thanks, Javier! Visit again very soon!
Exceptional
Business response:
We’re thrilled you enjoyed your time with us, Cota. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Horseshoe Black Hawk in the future.
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,569 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open tomorrow at 12:00 p.m.