This profile has been claimed by the business owner or representative.
Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Meh All the extras a person is charged for.
Business response:
We are sorry to hear about your poor experience, Lisa. Please be assured, we share your comments about about anything that may detract from your experience at our property. We want nothing more than for you to enjoy your time when visiting our property. We do hope you will give Isle another chance in the future.
Exceptional
Very Good Restaurants under staffed. Very clean
Business response:
We appreciate your feedback, Matthew! We hope to welcome you back again for another wonderful time in Black Hawk.
Exceptional I liked it all Arrived 30 min early and got my room right away. Fast easy check in Very quiet stay.
Business response:
We are so thrilled to see you had a smooth check-in and overall good time, Leonard. We are over the moon with your review and rating. We hope to see you again soon!
Good One of the elevators didn't take your room card. I wanted to check in early and didn't even get a word out and she said NO. We are waiting on linens. Also asked what the attractions they recommended and she said I don't know. Very very clean
Business response:
Thank you for taking the time to share your experience with us, Rhonda. For clarity, we have exciting historical attractions to see, such as the old mining structures that can be seen throughout Black Hawk. Gilpin hotel is a known haunted location, so if you're looking for spooky fun, we recommend checking them out. We are working with our Facilities team to get our keypads updated at each property. We apologize for the inconvenience and we look forward to welcoming you back again soon.
Exceptional
Business response:
Thank you for the wonderful rating and review, Sharon! Come back soon!
overall quite good except check in check in was a total cluster one agent with lines of 10-12 people disgruntled agent due to lack of help price room mattress pillows cleanliness free parking
Business response:
We appreciate you taking the time to share your recent experience with us, Charles. We are working to provide more staffing for our guests and our team. We appreciate your patience and we look forward to seeing you again soon.
Pleasant
Business response:
We appreciate you taking the time to provide your feedback, Whitney. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Wonderful
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,568 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.