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Horseshoe Black Hawk
- Casinos
- Black Hawk, CO
About this business
Location details
401 Main Street, Black Hawk, CO, 80422, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Meh. Hotel is fairly basic for the price. In-room fridge was locked, and there's not even microwaves.. even Motel 6 had microwaves! Check-in was easy. Service in the casino was ok. I asked for a drink at the bar and was quickly reminded I have to pay (which was fine) but had the servers asked us, we would have ordered from them. I just expected more for almost $300 a night!
Business response:
Thank you for the review, we are constantly striving to improve your gaming experience and so we hope that your next visit is more of an ideal trip so that we can earn a better score. Thank you and have great day.
Business response:
Thank you Rachel for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck
Room was not cleaned wash cloths ?? Not stay Agai
Business response:
Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.
Business response:
Thank you, Carlos, for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck!
Beautiful place..very friendly...a few.kinks...its new...and they are vary short handed at restaurants and casino..but overall we had a great time
Business response:
Thank you, Carlos, for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.
Hotel was nice, but No resort amenities justfying a daily resort fee -- no spa, no pool, no hot tub, etc.
Business response:
We appreciate your feedback and rating, Anonymous. Please visit us again very soon.
Not real expense, but room was excellent!
Business response:
Happy to see you had a great time, Anonymous. Thank you for leaving us a great review and rating. Please visit again!
Frequently asked questions about Horseshoe Black Hawk
How is Horseshoe Black Hawk rated?
Horseshoe Black Hawk has a 3.9 star rating with 11,646 reviews.
When is Horseshoe Black Hawk open?
Horseshoe Black Hawk is closed now. It will open at 12:00 p.m.