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ICCU
- Credit Unions
- Boise, ID
About this business
Location details
8150 W Ustick Rd, Boise, ID, 83704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have been banking with ICCU for almost 20 years now. I started off in Nampa. Now I live in Boise and have quite a few options to bank at in town. A lot more convenient than the Nampa branch that I started off at when I lived there forever ago. ICCU wasn't as big as they are now. It's been great to see how much they have grown over the years. I love the fact that this branch is right next to my in laws neighborhood which is such a win for me. It's also on my way to my Husband's work so I can swing in and grab money if ... read more
Business response:
Thank you so much for sharing your feedback and experience, Dani! We love to hear this.
Great place to bank. They were very welcoming to me as a new customer. Everything has gone smoothly and I couldn't be happier with this credit union bank.
Business response:
Thank you for the review!
Needed to make some updates to my account that wasn't doable with the mobile app. Came in to this branch and they were able to help fix the issue and get me in and out fairly quickly.
Business response:
We appreciate the review, Ray! Thank you so much for taking the time to share this experience.
Card declines have started happening with random merchants with our teenage kids debit cards around 75% of the time at anything from a grocery store to high school to clothing store at the mall. It's a complete waste of time calling into ICCU after every declined charge to get them to fill out paperwork internally to lift the decline yet they don't have any ability to rectify the primary issue which is the card declining for no reason. They've shown a longstanding member like us (over 15 years) that our concerns and bankin... read more
Business response:
We're sorry to hear this, Jake. We would like to look into this with you closer to see how we can help resolve the situation. Please submit this via our website for our team to review: https://www.iccu.com/contact/feedback/
I needed to make a withdrawal from my account. After checking hours; I showed up at the drive-thru at about 8:50; at 9:10 I drove to the front of the Vista Branch and went inside where they had to retrieve my ID and debit card....they acted like this was nothing. Is this how business is going to be now?
Business response:
We're sorry to hear this, Glen. Our team would be happy to discuss your feedback with with you further, if you would like. Please feel free to submit this via our website here: https://www.iccu.com/contact/feedback/
Cost me money by choosing to withhold my own money from me due to security, whatever that means. Zelle money transfer is handicapped to like $500/day and reverts there even after you call to increase. Basically unusable.
Business response:
We're sorry to hear this, Seth. Our team would be happy to discuss your feedback with with you further, if you would like. Please feel free to submit this via our website here: https://www.iccu.com/contact/feedback/
Frequently asked questions about ICCU
How is ICCU rated?
ICCU has a 3.7 star rating with 60 reviews.
When is ICCU open?
ICCU is closed now. It will open at 9:00 a.m.