ICCU

Joe Bailey 

on Google

3 months ago

I went there to get a certified check and they tried to charge a 4 dollar fee to print the check. That is absurd! No manager was available to discuss the issue so the loan officer came over and told me I would need to come back in two/three hours to talk to a manger. Long lines and poor customer service, and ridiculous fees. I won’t be going back. 

Phil Sigler 

on Google

3 years ago

The lines here are very long. I've stopped by this location a few times and it has to be the slowest ICCU I've been to or maybe it's their busiest location in the entire Treasure Valley... if not, then more training is required or something. 

Allison Pierce 

on Google

a year ago

I've been a member for almost 10 years. Customer service has declined. The bank app has also declined. Not the same bank it once was. I do not recommend if you are looking for the small bank vibe it once use to have. 

Dakota Mabrey 

on Google

2 years ago

I do not understand why they have to be so slow. So many employees, it makes me feel like customers are NOT priority. If you’re going to have suck busy banks, please figure out a way to take care of people in a timely manner. 

Paul Tarp 

on Google

2 years ago

I thought they were better than this. People really need to be aware that the HELoC accounts are variable interest rate. . They can really screw you over. My rate was 3.25 at the time that I borrowed money. It is now 8.25. I am paying $1,000 per month to try to pay this off as fast as I can. I guess I really shouldn't have bought any solar panels and let this bank handle the loan. Don't be fooled by them. They only want your money.