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Ideal Dental McDonough
- Dentists
- McDonough, GA
About this business
Location details
1060 Chen Pkwy, Suite C, McDonough, GA, 30253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The atmosphere is professional and friendly. The staff was well trained. There was updated equipment with kind patient care. Your problems were listened to and addressed. Dr. Avery is awesome! I am so glad I found this office.
Business response:
We're thrilled to hear about your positive experience! It's wonderful to know that you appreciated the professional and friendly atmosphere, as well as the updated equipment and attentive care. Dr. Avery and the team are delighted to have made a great impression. Thank you for choosing us, and we're so glad you found our office!
I walked in and Made an appointment. Gave me an appointment card. When It came time for my appointment. I called to comferm I was told I didn't have one. She double checked with the office manager. She told me that it had been canceled. I asked who canceled it because I never called. The only thing they could do was residual . If you can't get that right the first time I don't want nothing to do with you.
Business response:
We're sorry for the confusion and frustration you experienced, and we understand how disappointing it is to feel like things weren't handled right from the start. We've shared your feedback with our leadership team, and they are reviewing your concerns. Please reach out to our Guest Service team at (469) 420-5099 or customerservice@myidealdental.com so we can talk this through with you directly.
Very slow, this office wastes a lot of time of customers; they have a shortage of dentists.
Business response:
Varinder, we’re very sorry to hear about your experience and understand how frustrating long wait times and scheduling delays can be. We know our guests’ time is valuable, and we never want anyone to feel that their time was not respected during their visit. Your feedback regarding office flow and staffing concerns has been shared with our regional leadership team for review. If you need anything in the meantime or would like to discuss this further, please feel free to reach out to our Guest Service team at (469) 420-5099... read more
This dental office is extremely unprofessional. The assisting staff changes often which is a direct indication that something is wrong with the management. Dr Cornelius receptionist and staff did not notify my insurance of the procedure that I needed done in time for the insurance company to pay leaving me with having to pay the entire amount out of pocket. They take no ownership of their mistakes and they will automatically refuse to treat you and serve you through the mail. Never ever use this facility or Dr Cornelius, I... read more
Business response:
Hi Kenneth, we are very sorry to hear about your experience and understand how frustrating this situation must have been for you. We never want a guest to feel unsupported, unheard, or uncertain regarding insurance processing, treatment coordination, or communication from our office. We understand your concerns regarding the handling of your treatment and insurance authorization, and it is disappointing to hear that your experience left you feeling this way. Feedback like yours is taken seriously and has been shared with ou... read more
Frequently asked questions about Ideal Dental McDonough
How is Ideal Dental McDonough rated?
Ideal Dental McDonough has a 4.7 star rating with 198 reviews.
When is Ideal Dental McDonough open?
Ideal Dental McDonough is open now. It will close at 5:00 p.m.