INFINITI on Camelback Service

J D 

on Google

3 weeks ago

Zero stars if I could. Took my car in, would be told I would get a call one day and nothing would happen. Then I’d call and was told a new timeline and told I’d be called a certain day then again nothing. I had to be on top of them in order for them to give me updates. My car was with them a whole month and was told they couldn’t find anything issues yet still not working and was charged 2.5k. Each time I’d call they’d say their lead tech would check it out that week yet at the end was told their lead tech was out an entire ... read more

andrew smith 

on Google

2 weeks ago

Steer clear of this dealership. Both their sales department and service,Let’s start by saying their service department is horrible. I Dropped my vehicle off with them and they held it for close to 3 1/2 weeks. The work needing to be done should not have taken more than a week It took like many others are saying multiple phone calls as well as showing up to get the work done that they had told me they would do. My service advisor Cory was absolutely the worst zero communication he says how straight of a shooter he is, but le... read more

LAYNE PHILLIPS 

on Google

2 months ago

Zero stars. Installed a part for me last year it broke under warranty. Was miss led when scheduling appointment that is was a 30-45 minute fix. Then I’m told that the uber ride home is out of range even though I bought the vehicle here. 10/10 would not recommend as giving a customer a ride home is not an option. What? 

Gretchen Legg 

on Google

a year ago

Josh really looks out for me. He has accommodated last minute oil changes and very specific appointment requests. When they diagnose my car he translates it to plain English and helps me prioritize what I do that day. My 2011 is going strong thanks to the quality service I receive 

Mikah Piper (Micah) 

on Google

11 months ago

This is why I love infiniti on camelback. I needed to get my oil change and the new service manager Ron took care of me. When inspecting my car they found a small leak that could of ended up costing me money in the future and Ron seen that the warranty would cover it. He put me in a rental since they had to hold onto my car for a few days. He provided me with excellent customer service and engaged in conversation instead of just being short and sending me on my way. I will continue to buy cars from here and get my service fr... read more