InnovAge Colorado PACE - Aurora

RobertE 

on Google

4 months ago

A big thank you to the team at Innovage Aurora. I went with my Dad for an ER follow-up and everyone we met was amazing. The front desk, people at the Clinic and Kurt were caring and helpful. The doctor was thorough and attentive. He answered all my Dad's concerns and questions. I feel that my Dad is in good hands. -Nina 

CHERYL McAtee 

on Google

9 months ago

Every comment I've read talks about lack of communication between department in INNOVAGE and yet nothing is ever done with that problem still exist today. Plus I called to talk to the doctor about my mom's medicine which she has now been without her pain medication since Friday and the Friday before was when I called had a male nurse say he would talk with the doctor and call me back never heard from anyone and no pain medication done. They took her off a very strong pain patch and expect that 4 times a day by pill is enough... read more

Denise Smith 

on Google

2 years ago

I would give them a zero if I could. The only positive is the home health nurse Jean and a social worker. People are very rude and they lie. Communication is awful. They claim to be full service for the elderly and are not. If you can go in they are ok but once you are homebound there's very little help for you at all. You can forget about getting any therapies. I would not recommend them to anyone. 

Janelle Tyree 

on Google

3 years ago

My daughter attempted to drop me off at the handicapped drop off area at 1550 s. Potomac at about 1:00 pm today. I am 80 and use a walker. The handicap area was blocked by two Innovage buses . The woman driver of the first bus was standing talking to the other driver who was inside the second bus. I could not access the handicap entry walkway. I confronted the woman outside and she was really snarky, telling me to just go have a NICE day. I said that I certainly would contact Innovage to comment on her behavior. She di... read more

Kathie Brown 

on Google

4 years ago

My sister's experience with Innovage has been frustrating and disappointing. Communication between the staff is almost non-existent. Home delivery of supplies/pharmaceuticals is often delayed. She has been scheduled for specialist appointments, but transportation hasn't been scheduled as well. The concept of Innovage is commendable; however, management including coordination within the organization and with the client is horrible.