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InnovAge Virginia PACE - Roanoke Valley

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About this business

InnovAge helps seniors age in their own homes with dignity through the Program of All-inclusive Care for the Elderly (PACE). InnovAge is dedicated to expanding this successful program to serve as many seniors as possible across the country. We hire exceptional people for our programs in California, Colorado, New Mexico, Pennsylvania, and Virginia. Our mission is to sustain and enhance the independence and quality of life for those we serve, on their terms. Our purpose is to help older adults remain mobile, prolong their h... read more

Location details

1606 Lynchburg Turnpike, Salem, VA, 24153, United States

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Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
4.01 review
usama salaam's profile image
usama salaam 
a year ago

The medical staff with the Dr. Harrison is great. And transportation is great great drivers safe drivers. Android But everything else starts to go downhill from here human home health care therapy not that good. If you make a complaint against anybody in the company they will circle the wagons and go against you and he may interfere with HIPAA laws as one occupational therapy person did And they were they don’t want to work for you they claim you write your goals even though you didn’t told them two times in six months that... read more

Erika Powell's profile image
Erika Powell 
2 years ago

VERY VERY DISORGANIZED!! If i could put zero stars i would, honestly this place could care less about their patients. Maybe if a patient is at home on PACE they may take care of them but if your loved one is in a facility dont count on PACE doing anything. They will let a patient be near death before they do anything no matter how many times you contact them. And dont get me started on medications. Your lucky to get them even or get an order signed. Its sad that the less fortunate people use this program because it helps pay... read more

Susan W's profile image
Susan W 
4 years ago

This is the most unorganized facility I have ever been to. Some of the staff are very helpful, but when it comes to being transferred into a facility for long term care or short term rehab, the process is a nightmare. Paperwork doesn't get signed timely, required tests are not done on time causing delay, response from social worker is very lacking if not obsolete! Stay away if you have other options! This is not recommended for a loved one! 

Tracey Smith's profile image
Tracey Smith 
2 years ago

There are no words right now. Heartbroken. Too little, too late for my Mother. Too many issues to get into here. Good people, but understaffed, disorganized, people who should have provided assistance in the beginning just did not hear what I was saying. 

Tim Tutor's profile image
Tim Tutor 
a year ago

New location Same problems 

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Frequently asked questions about InnovAge Virginia PACE - Roanoke Valley

How is InnovAge Virginia PACE - Roanoke Valley rated?

InnovAge Virginia PACE - Roanoke Valley has a 4 star rating with 1 review. 

When is InnovAge Virginia PACE - Roanoke Valley open?

InnovAge Virginia PACE - Roanoke Valley is closed now. It will open on Monday at 8:00 a.m.