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Innovative Spas

4.8

About this business

Location details

155 South Rosemont Road, Virginia Beach, VA, 23452, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.8301 reviews
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Anthony Modic's profile image
Anthony Modic 
3 months ago

5-star customer service rating! I've had my swim spa for about 4 months and love it! I go back to Innovative for all my chemicals and water testing because they offer great customer service. Elliot was great before install, present at install and after! My kids and I are using it almost everyday! I provided small design items to MasterSpas but the product is still 4.6 stars and really enjoyable. 

William Huff's profile image
William Huff 
2 months ago

Recently purchased a Softub. Jack did a great job explaining differences and helping me choose the tub best for me and my situation. After installation, a small leak was detected. Carter immediately identified and fixed the problem. I think it took him longer to park than actually conduct the repair. 100% across the board for both of these gentlemen 

Donald Hart's profile image
Donald Hart 
8 months ago

We love our hot tub! Thank you to Elliott for helping us find the best of the best. We've had many parties and it's the star of the show. Lights, tons of jets, great temp. And for us, easy maintenance and excellent quality overall. Highly recommended 

Jolynn Tarwater's profile image
Jolynn Tarwater 
5 months ago

We first saw SoftTub spas at Springfest in Ocean City, MD a few years ago. We knew that we wanted to buy one, but also needed to do some renovations to our home. So, we kept visiting the Innovative Spas SoftTub booth each Springfest/Sunfest for a couple of years until we were ready. Danielle and Mike were awesome, they explained how the tub works and by the time we ready to buy they were like old friends! Our SoftTub is now set up and we love it so much! Danielle made sure we had everything we needed to get it set up and ha... read more

Robert G's profile image
Robert G 
3 months ago

The service team at Innovative Spas is top-notch. Carter serviced my spa last year and my pool earlier today; he is an honest, outstanding technician and a great guy. On both occasions, he quickly diagnosed the issues and resolved the problem. He communicates very well, and he ensured I understood his process and the resolution options. I appreciate a tech who goes the extra mile, and Carter does just that. 

Frequently asked questions about Innovative Spas

How is Innovative Spas rated?

Innovative Spas has a 4.8 star rating with 301 reviews. 

When is Innovative Spas open?

Innovative Spas is closed now. It will open at 10:00 a.m.