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Integrity Urgent Care
- Urgent Care
- Wichita Falls, TX
About this business
Location details
4518 Kemp Blvd, Wichita Falls, TX, 76308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
This is our 4th time here over the last year. People here are very prompt and get us in. They have a very kid friendly room. Makes it easier for the kids. The doctor was super nice joking with my kids.
This place was very helpful and the front desk knew how to process my VA insurance. Everyone was polite. Better than any urgent care that I attended while living in St Louis, MO.
I have been to many Urgent Cares, but this has been the best Urgent care I've ever been to. Most importantly, my daughter was seen in less than 10 minutes after filling out paperwork (which could've been done online prior to appointment). You can schedule an appointment prior to going in. Very clean and had activities to keep my toddler busy. Only con was she couldn't color long enough since we were seen so quickly.
I had a medical issue and needed care over the weekend. This urgent care is close to my home so I thought I would give them a try. The building is brand new and the staff are great. I was greeted promptly by the front receptionist and the paperwork was quick to complete. I was then seen by medical staff, had some lab work and diagnosed. They were able to send my prescription electronically to my pharmacy and I was on my way. As a nurse I appreciate the high quality professional care. Thank you!
This clinic is very expensive with insurance. They overcharge you every time you go. Went their multiple times and my wife did as well. They are only supposed to charge $50 for a visit with insurance. They ended up trying to charge me around $130 for a single office visit. Had to call and argue with them to fix it. Turned out that they had coded all of the visits incorrectly. Do NOT support this place. Go to a reputable place that does not rip people off.
Business response:
Thank you for sharing your experience. We have very high expectations at Integrity Urgent Care and sincerely apologize for the frustration and inconvenience you experienced. We are currently transitioning to a new scheduling system, which has unfortunately caused appointments to run longer than expected. We completely understand how valuable your time is and regret that your visit did not meet your expectations. We would love the opportunity to address your concerns and improve your experience. Please reach out to us direct... read more
Frequently asked questions about Integrity Urgent Care
How is Integrity Urgent Care rated?
Integrity Urgent Care has a 4.6 star rating with 311 reviews.
When is Integrity Urgent Care open?
Integrity Urgent Care is closed now. It will open at 8:00 a.m.