Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate Access • Drive-up Access to Units • Month to Month Rentals with Convenient Payment Options • No security deposits • Automatic Credit Card Payment • 24/7 Digital Surveill

BIRDEYE FOR BUSINESSES

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4.9

★★

222 reviews

5★192

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1 review has no rating

Reviews(8)

Google Reviews(214)

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Yvonne on Birdeye

★★

6 months ago

Easy to rent online, and your customer service agent at the storage was very helpful.

Business Response:

Yvonne, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Kansas City - 78th St.

Amber T. on Birdeye

★★

8 months ago

Nice and friendly staff. Brenda was very helpful. She was awesome and worked through the instructions on how everything works. She was GREAT!!

Business Response:

Hello Amber, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, iStorage Kansas City - 78th St.

Felix R. on Birdeye

★★

a year ago

The service was great and Brenda did a good job explaining everything

Business Response:

Felix, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Kansas City - 78th St.

Jackie R. on Birdeye

★★

a year ago

The young lady in the office done her job very well

Business Response:

Jackie, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Kansas City - 78th St.

Derek G. on Birdeye

★★

3 years ago

Moving can be such a hassle but the staff at I storage make it almost fun with a very friendly and laid back approach makes for a no drama hassle free environment . The grounds and units are very clean and secure and Mike and Darren were eager to answer any questions I had. If your looking for a secure place to store your valuables I would definitely recommend I-Sorage.

Business Response:

Derek, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Kansas City - 78th St.

Delicia G. on Birdeye

★★

3 years ago

Darren explained everything thoroughly and is a very professional employee. Answered all my questions and was very friendly. Provided me with everything I needed to get going. Also set me up with a UHaul as well. Thanks Darren

Business Response:

Thank you Delicia for your kind words, they go a long way to shaping what we do at iStorage Kansas City - 78th St. . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Kansas City - 78th St. Team

Daniel B. on Birdeye

★★

3 years ago

Excellent service. Management is friendly and easy to work with.

Business Response:

Daniel, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Kansas City - 78th St.

Deb A Ross on Facebook

3 years ago

It is very clean and secure. and the staff is always friendly. I have been here at this location for over 6 years now and Darrin by far is the best! He is very helpful and professional and accommodating!

Business Response:

Hey Deb, we are so happy to hear that you are having a great experience while renting with us. We always strive to provide our customers with an easy and smooth rental experience. If there is anything you might need, please let us know! Sincerely, The iStorage 78th Street Team