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iStorage
- Self Storage
- Lancaster, PA
About this business
Location details
220 Centerville Rd, Lancaster, PA, 17603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Good facility. Units are pretty standard. It is well maintained. However rent went up almost $40 in one year.
Business response:
Hello Wendell. We greatly appreciate your review as it motivates us to continue working on our customer's experiences and satisfaction. Thank you for taking the time to share your rating. We look forward to continuing to serve you. Sincerely, iStorage
No stars- please be warned about this large corporation / the business is “bate and switch” which is very clever if you think about how difficult it would be get out of it after having “buyers remorse” - getting out of the contract would be extremely difficult. It would involve renting a moving truck again getting all of your items out and moving them to another (more fairly run) storage space !! They will raise your rates as they’ve done for us twice a year. So my suggestion is try other places and check about their policy ... read more
Business response:
We apologize for any inconvenience you may have experienced, Cheryl. Our rates are subject to change, as stated in our contract. We strive to provide fair pricing and quality service to all our customers. If you have any further concerns, please feel free to reach out to us at (717) 396-9900.
DO NOT BE FOOLED!! you will get a fair price and a free month to start HOWEVER ...your rental rates will continue to go up and up and up !! The business practice is “bait and switch” we have used them for 4 years snd out rent for a GARAGE WITH A BROKEN DOOR( which they say they will fix and never do!!!) almost $100. FOR NO REASON!! No heat no electricity ... that’s their policy and once all you things are in the garage it’s very hard to move them elsewhere ...we have paid on time fir years never missed a payment and all we g... read more
Business response:
We apologize for any inconvenience you may have experienced. We strive to provide fair pricing and quality service to all our customers. Please contact us at (717) 396-9900 so we can address your concerns and find a resolution.
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.7 star rating with 502 reviews.
When is iStorage open?
iStorage is closed now. It will open at 6:00 a.m.