This profile has been claimed by the business owner or representative.
iStorage
- Self Storage
- Montgomery, TX
About this business
Location details
18455 Hwy 105 W, Montgomery, TX, 77356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Wow! The property manager here- Gigi Pastor- was amazing! Superb multitasker- had 2 customers in line and one on the telephone and managed us all without any issues and in very quick time. This business is very lucky to have her!!
Business response:
Anne, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage
Excellent customer service
Business response:
Thank you Adrian for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage
I had a very good experience. Karen was extremely helpful & kind.
Business response:
Tracey, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage
The front desk agent/owner was professional..helpful and friendly... the building and unit was very clean. The reaction also clean. There were carts available and plenty of lighting Except at the back corner outside near my unit #. My complaint is that all the Uhaul vehicles and trailers block passage to leave and/or enter if there are patrons Parked under the awning. You then have to wait until the return to vehicle or in hopes a passenger..that has access to keys to move vehicle.. front parkinglot and drive area to access... read more
Business response:
HelloAudrey, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, iStorage
I rented a Storage unit for 3 years. Communication was poor. Return Phone Messages are non-existent. Facility was nice, but poorly managed.
Business response:
We're sorry to hear about your negative experience, we appreciate your feedback, Stan. Don't hesitate to reach out to us at (832) 415-3686 or ist-marketing@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.6 star rating with 230 reviews.
When is iStorage open?
iStorage is closed now. It will open tomorrow at 6:00 a.m.