iStorage

Hannah Bonner 

on Google

3 weeks ago

I’d love to get someone on the phone? I’ve had a different bill the last 4 months and I’ve had my account else than 6. It was iStorage when I enrolled and it was a decent sign on process. Then I was notified they would be changing ownership, it has been the sloppiest transition ever. Random bills, auto payments coming out after I have specifically turned auto pay off due to random amounts being charged. Horrible customer service, no way to reach anyone on the phone. I did online chat with a representative that felt like AI, ... read more

Samiha Ahmed 

on Google

2 weeks ago

I had a wonderful experience with Johanna in the office. She was very kind, helpful, compassionate, and explained the different rates very clearly to me, and then helped me pick the best option given my situation. 

Regina Harden 

on Google

2 weeks ago

Ebony was wonderful, I needed a small space for my bed frame she directed me into the right direction. I got the right space for the right price thank you Ebony for your great customer service. 

Dee Marie 

on Google

9 months ago

This storage facility is always clean, well organized, and easy to use. I haven’t had a single issue since storing here. Ryan truly stands out. He consistently goes above and beyond, is incredibly knowledgeable, helpful, and genuinely kind. He’s an absolute pleasure to work with and makes the whole experience seamless. Moving my college student in and out for the first time, I had tons of questions and he really helped make the process as painless as possible. I highly recommend this facility to anyone looking for a reliable... read more

Monique Bunts 

on Google

9 months ago

Came in to find a unit and Ryan was super helpful and informative. He was able to help us decide which size unit we need based on our stuff and was able to show us the options. We were able to get a unit and out the door in less than an hour! It was clean and well kept in the office and the unit areas. Thanks Ryan for being awesome!!