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iStorage
- Self Storage
- Tuscaloosa, AL
About this business
Location details
1731 Commons North Loop, Tuscaloosa, AL, 35406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Horrible customer service. I moved out over a month ago and went through the move out paperwork on their website but they continue to send me bills. I tried to get in touch with their customer service but you can only talk to a chat bot that doesn’t help. Avoid at all costs!
APRIL 2026: TWO RENT INCREASES IN LESS THAN A YEAR. AVOID THIS PLACE! Elevators are a year out of inspection and feel unsafe. You can't get into the building after 10pm. Not sure why they aren't 24 hour? No one works at this location. The bathrooms have no soap or toilet paper and haven't for weeks. The trash cans inside are overflowing.
Everything I put in here was clean, now it’s covered in mold and rat crap. Basically having to replace all of my stuff. Do not store anything important here!
IStorage just took over this building. No one is able to get into it because the codes don't work. Customer service doesn't want to do anything to help. I have been transferred multiple times without a solution to put my stuff inside. We have 4 units there, and we are going to be looking to go elsewhere. Blue Sky had great workers.
The units could use a little updating. Customer service is great all around. 4* review I feel is reasonable.
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.1 star rating with 35 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.