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iStorage
- Self Storage
- Windsor Mill, MD
About this business
Location details
1722 Belmont Ave, Windsor Mill, MD, 21244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Kelly is so kind and has a great sense of humor... totally understood where I was coming from when a life situation made it hard to keep up with bills. Highly recommended!
I had a storage unit here for almost 4 years. I never needed to access my belongings in that time because I hadn't moved to a place where I needed them. So naturally, after years of paying I decided to take my stuff out and close the account. Angelica and Jackie were beyond helpful with this transition. They allowed me to pay a lesser fee than what I owed to vacate the unit. They helped me access the unit as I had forgotten my code and lost the key. The best part about all of their assistance was their patience and understan... read more
I was having the most chaotic Saturday morning and needed to find a storage unit ASAP. I looked online and most places didn't open until after 9:30am except Moove In Self Storage...What a blessing! So, I called to just be sure they were open and a young lady name Jennifer answered the phone. By the way, I called a minute after opening time. Jennifer greeted me with a smile, the same smile I could imagine she had while i was talking to her on the phone. Jennifer was very professional and showed phenomenal customer service! Sh... read more
Business response:
Thank you so much, Monea, for the great review! We're so glad that Genn was able to help you with your storage needs and make your day a great one. Please let us know if there is anything else we can do to help!
I can't say enough good things about the new manager of this location! Very professional and detail oriented we've had a wonderful experience working with Moove-In Self Storage and would rent there time and time again!
Business response:
Thank you so much for the great review! The satisfaction of our customers is very important to us.
I received a referral for this storage unit because it was reasonably priced. I rented two 5'x10' units side by side for $49 PLUS $9 (mandatory insurance) for each unit. Grand total $116 per month. After 6 months each unit increased by $7 which I had not anticipated. I spoke with Martha, the site manager, about the increase and she informed me that there would be a second increase in six months. I didn't like that news. I cancelled one of the units because I sold the furniture piece that I was storing there and I planned to ... read more
Business response:
Thank you for your feedback. We strive to provide our customers the best service and are very sorry to hear your storage experience at our facility was not a pleasant one. We will certainly look into your concerns to see what measures we can take to improve.
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.3 star rating with 6 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.