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iStorage
- Self Storage
- Lancaster, PA
About this business
Location details
22 Prestige Ln, Lancaster, PA, 17603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I definitely would not recommend the place. I rented 2 storage units there, and within a week, the price jumped up. Then the next bad thing that happened was I found out the place is infiltrated with mice. There is mice crape all over the place. Do you think they care.....You're right, they don't . I don't have photos right now, but I'll try to remember to get some. If you need a storage unit, go somewhere else.
Convenient storage set up and simple drop off and pick up once you get past the horrible customer service and unprofessional attitude of their manager Polly. Getting in touch with a person from your storage location is impossible, even though calling within normal working hours. The central answering service staff seems to be poorly trained and do not log your calls into the system, so every time you call back you have to start from scratch and they show no history of previous calls. The free truck they offer is very limited... read more
We found MOLD covering all of our belongings. They say its not there fault because there not climate controlled. I've never seen so many colors of mold. Never ever trust them with your things because they dont care about them.
It's a really nice storage facility however it is on the pricier side of things.in order to rent from them you are required to have some kind of insurance on your stuff. I gave it 4 stars because you can't access the facility after I certain time.
NEVER USE ANY IF THEIR SERVICES EVER!!!!! BOOOOOOOOOOO!!!!!!🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓🖓 TO THEM AND THEIR BUSINESS PRACTICES!!! The people who own this company are ONLY in it for money! The lady, I think her name is Dana, who you end up talking to at the Centerville location, or wherever she is, is a very mean and nasty human being that talks down to you any chance she gets not realizing WE are her bread and butter! I have a unit at the location on Prestige lane that was owned previous by Centerville S... read more
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 3.9 star rating with 33 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.