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SecurCare Self Storage

4.7

About this business

Location details

1415 Warrensville Center Rd, Cleveland Heights, OH, 44121, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.7389 reviews
Michael D.'s profile image
Michael D. 
rating
4 days ago

Very helpful, easy to work with, ready to contact!! Clean, no trash like some other places. 

Business response:

We're elated to hear about your positive experience with us! Thank you for the feedback. 

Mike D.'s profile image
Mike D. 
rating
2 months ago

Mike the property manager was very helpful with the whole process. Property was very well maintained and clean and secure. Mike D 

Business response:

We greatly appreciate your feedback about Mike's helpfulness and our well-maintained, clean, secure property. 

Crystal D.'s profile image
Crystal D. 
rating
9 months ago

Mike from Istorage store 8655 provides excellent customer service It's always a great experience when I walk into the building or call. 

Erica B.'s profile image
Erica B. 
rating
9 months ago

The guy who runs the place, Mike, is very nice and informative. As long as you come during the appropriate hours, he is usually there to help. Also, him recommending that you rent on the website actually saves you a lot of money. I do wish that a dolly was readily available, but I understand the concern of theft. If you ask, he will provide you with one. 

Michael R.'s profile image
Michael R. 
rating
2 years ago

I used this iStorage facility for 8 years and was thoroughly satisfied. Prompt attention and good service. Happy to recommend it. 

Yvette S.'s profile image
Yvette S. 
rating
5 years ago

Once again, Property Manager, Demetrius to the rescue! His attention to details and efforts are greatly appreciated when working with me to update my account status. I am a longtime customer with this facility because of the cleanliness, security, and professionalism provided by the staff over many years. Thanks again for all you do, to assist customers with their storage concerns! Yvette S. 

Sammi J.'s profile image
Sammi J. 
rating
6 years ago

iStorage has been great and very understanding of the chaos that ensues when you move out of state and need to store things at home until you can finally ship them back! Judy, the manager, is so nice and actually makes the moving process so much easier because of her pleasant and positive attitude! I lost my ID (eventually found in my truck) and she was generally concerned for me when she said no one had found it. We had a unit inside and it was enough to fit my 1 bedroom and probably then some (if we hadn't just thrown ev... read more

Sheronda C.'s profile image
Sheronda C. 
rating
8 months ago

I've been with istorage for 2 years now and Mike has been the best help to me from helping me get my first storage unit to upgrading to a larger unit, to calling me with great customer service when I forgot to change my card number when I got a card. Snow is always shoveled. Thank you Mike you're the best. One down side to istorage is they price goes up to often for me and for that very reason I'm out within 3 months the rent was increased and continue to increase until the day I left. 

Laura C.'s profile image
Laura C. 
rating
2 years ago

Do not store your belongings here a week after I got a unit it was broken into vandalized and I got a police report and they compensated me for nothing. I trusted my belongings would be safe. They have insurance the minute you sign contract, but forget about being cojmpensated. 

Frequently asked questions about SecurCare Self Storage

How is SecurCare Self Storage rated?

SecurCare Self Storage has a 4.7 star rating with 389 reviews. 

When is SecurCare Self Storage open?

SecurCare Self Storage is closed now. It will open at 6:00 a.m.