Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate Access • Drive-up Access to Units • Month to Month Rentals with Convenient Payment Options • No security deposits • Automatic Credit Card Payment • 24/7 Digital Surveill

BIRDEYE FOR BUSINESSES

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4.8

★★

210 reviews

5★175

4★25

3★10

2★0

1★0

Reviews(12)

Google Reviews(198)

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Robert R. on Birdeye

★★

6 months ago

The service was great

Business Response:

Robert, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Mesa

Vicki L. on Birdeye

★★

7 months ago

I didn't have any bad experience. Barbra helped me to figure out the best way to use my storage

Business Response:

Vicki, thanks for leaving us a great review. We take our feedback very seriously, and will work to ensure that you have the best possible experience. Sincerely, iStorage Mesa

Paul P. on Birdeye

★★

8 months ago

Easy to find RV storage in the East Valley. Readily available (24/7), very reasonable.

Business Response:

Paul, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Mesa

Hannah L. on Birdeye

★★

a year ago

Customer service was extremely great. I had to arrange this from the other side of the country to make sure my car would get shipped here and they were very helpful. They even looked out for my car on the day of arrival.

Business Response:

Thank you Hannah for your kind words, they go a long way to shaping what we do at iStorage Mesa . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Mesa Team

Steve H. on Birdeye

★★

a year ago

Vick is super friendly & efficient. His knowledge of the storage area was very helpful to us in selecting the right space. Thank you.

Business Response:

Steve, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Mesa

Nina J. on Birdeye

★★

2 years ago

The property manager was very helpful and nice!

Business Response:

Nina, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Mesa

Jarod G. on Birdeye

★★

2 years ago

Pricing is great but service was really awkward. The employee was obviously terrified of COVID19 which is fine. But he treated us like we were garbage vermin trying to kill him with a virus. Yelled at us for opening the door that said "We're Open." I'm not saying he shouldn't be afraid. But I am saying if your employee is so terrified that they're going to be a jerk, maybe don't force them to work the front desk.

Business Response:

Hello Jarod, we are always working to improve our customer experience, and are sorry to see that we fell short. If you could reach out to us directly, we would love to try to make your situation better. Sincerely, iStorage Mesa

Bakhitah I. on Birdeye

★★

2 years ago

Al is great!

Business Response:

Bakhitah, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Mesa

Trisha F. on Birdeye

★★

2 years ago

You guys were absolutely great to work with!!!

Business Response:

Trisha, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Mesa