This profile has been claimed by the business owner or representative.
Jandy CPHVLEDS50 WaterColors LED Light
About this business
Work Well Light works well - no problems.
Five Stars Did the job!
Business response:
Zodiac Pool Systems says: Thank you, Joe! We're glad to hear it. Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
1.0 out of 5 stars Leaks then fails - $$$ garbage Lasted just over two years absolute joke of a product. Difficult to replace and I don't trust the housing wont fail again so will need to wire another light vs spend $700 on a replacement LED.
Leaks then fails - $$$ garbage Lasted just over two years absolute joke of a product. Difficult to replace and I don't trust the housing wont fail again so will need to wire another light vs spend $700 on a replacement LED.
BEWARE OF ANY JANDY PRODUCT!! BEWARE OF ANY JANDY PRODUCT!! These lights are made to fail! Mine only lasted 2 seasons. Did not have more than 30 hours of use than stopped working!! Jandy says that's normal as design flaws can cause failures. In my opinion Jandy company is a failure! The failure rate on all their equipment is way higher than other name brand pool brands! Pump failed in 4-years. Salt water generator 1-year. Water color light 2-years.
Direct replacement Exact replacement for a failed light. Works well so far
Promised many hours of use it doesn't deliver Pool delivered with Jandy Watercolor lights in pool and spa. Promised years of use - significantly more than regular lights. Paid extra for this "reliability" that didn't happen. Should have been wary when told warranty only 1 year. Lights lasted slightly more than one year of occasional (2 hours 2 times a week) use. I then discovered they are unique as well as expensive to replace. With Jandy Aqualink as main pool controller - my choices are limited. So dark pool so far! Stay cl... read more
Business response:
Hello JK, Thank you for your feedback. We are incredibly sorry to hear that you experienced issues with your lights and we'd like to help! Product quality and customer satisfaction are top priorities for us, and nothing less than the perfect pool experience will do. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
No longevity. Less than 100 hrs of use. Lasted 4 years and less than 100 hrs of use. Very disappointing.
Business response:
Hi C. Blunt, Thank you for your feedback. We are devastated to learn about your dissatisfaction with your Jandy lights. We take customer experiences very seriously and would like to speak with you. Would you please email us at feedback@zodiac.com including your contact information so that we can discuss this situation with you? Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Nice while they lasted...look elsewhere!!! I have had my pool 4 years with 2 of these installed. After 1 year, 1 died. Fortunately my pool installer replaced. At 3 years the other died. Again the pool installer replaced. Now at 4 years, the 1st one that was originally replaced is dead. At over $600 each, these lights are a terrible option. I will be seeking alternatives. They look great but do not last.
Business response:
Dear Mr. James, We are very sorry to learn of your poor experience with the Jandy WaterColors lights. We'd like to learn more about your experience to understand if there is any way we may be able to assist. Any additional feedback will also help us improve the product and experiences of other customers. Please email us your contact information at feedback@zodiac.com to allow us to speak with you further. Thank you! Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Jandy CPHVLEDS50 WaterColors LED Light
How is Jandy CPHVLEDS50 WaterColors LED Light rated?
Jandy CPHVLEDS50 WaterColors LED Light has a 3.7 star rating with 20 reviews.
When is Jandy CPHVLEDS50 WaterColors LED Light open?
Jandy CPHVLEDS50 WaterColors LED Light is closed now. It will open at 9:00 a.m.