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Jandy CPHVRGBWS50 WaterColors LED light
About this business
Light is working. Last one went out just over 3 years, way premature, about 6000 hours, so it wasn't on warranty. Had to purchase another. Let's see what happens with this one.
Business response:
Thank you for your review, Wayne. We hope this light serves you well beyond expectations. From your Jandy Team
I had my pool redone 5 years ago and installed the Jandy watercolors led lights. The pool light died just within the warranty limits and recently the spa light died and it cost me $1400 to replace and install a new one. So I can’t get real excited about these. I mean their led, they should last forever.
Business response:
We're very sorry to learn of these light failures and we hope you are discussing with your pool builder who installed them for advice. If you would like to discuss with our product support team, please call (800) 822-7933 – 8 am-5 pm your local time. If hold times are longer than usual, we also offer a callback option. Please be sure to follow all prompts to successfully schedule your callback. You can also email productsupport@fluidra.com. To help us assist you faster, please be sure to include the information listed below.... read more
works great
Business response:
We appreciate your 5-star review, Thomas! Wishing you the perfect swim. Cheers, Your Jandy Team
Our installer, Juber, was excellent. Hopefully the light holds up well. Love the colors.
Business response:
Thank you for your 5-star review, Rick! We appreciate you and hope you enjoy your swim time. Cheers, Your Jandy Team
I would give LESS THAN ZERO stars if I could! 2 VERY EXPENSIVE PIECES OF CRAP!!! Worked less than a full swim season at about 2 hrs a week!!
Business response:
We are very sorry to hear about your experience, and we hope that you are working with the pool pro who installed your lighting to resolve your issues. If you need to reach out to our product support team, please call (800) 822-7933. (If hold times are long, we also offer a callback option. Be sure to follow all prompts to successfully schedule your callback.) You may also email productsupport@fluidra.com. Please include the information listed below to help us assist you better: • Your address and phone number • Model # a... read more
I had these lights installed three weeks ago and I can’t get them to work with App. I can’t get the colors to work right. Very expensive I hate them. I have tried several times to call Jandy for help but their closed or when the machine answers it says they have a high volume of calls right now than they hang up. I like my Jandy pool pump, but these lights have been a nightmare. The contractor that installed them couldn’t get them to work right either. He told me I need to call Jandy but no luck. Worse experience ever.
Business response:
Hi Mary, We're sorry you're experiencing issues with your Jandy WaterColors LED lights. Product quality and customer satisfaction are top priorities to us, and we want you to experience the full benefit of your new lights. We recommend having your installer contact us, as there may be a setup issue we can help resolve with him. Thank you for letting us know. All the best, Your Jandy Team
Your light only lasted maybe 20 hour's I spent a $1000 dollar's on crap I had to spend another $1000 dollar's and buy a pantair you suck.
Frequently asked questions about Jandy CPHVRGBWS50 WaterColors LED light
How is Jandy CPHVRGBWS50 WaterColors LED light rated?
Jandy CPHVRGBWS50 WaterColors LED light has a 3 star rating with 7 reviews.
When is Jandy CPHVRGBWS50 WaterColors LED light open?
Jandy CPHVRGBWS50 WaterColors LED light is closed now. It will open tomorrow at 9:00 a.m.