The Jandy Pro Series JE Series line of premium pool heat pumps delivers maximum energy efficiency and reliability. Working efficiently, JE pool heat pumps absorb free heat from the air and transfer it to the water, making the heating process ecological and cost-effective. Features Ultra-Efficient - Featuring a premium titanium heat exchanger, JE Series heat pumps provide superior hydraulic flow for maximum energy savings Superior Control - Easy-to-operate dual thermostats (pool/spa) User-Friendly - Features advanced digital control to enable self diagnostics, multilingual capability, and an auto-heat feature, when used in conjunction with Aqualink® control systems, to maintain your pool’s t
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a year ago
Hi Craig, We appreciate you sharing your experience and we’re sorry your heat pump is taking longer than you’d like to heat up. Heat pumps transfer heat from the surrounding environment to the pool like a swamp cooler. Heat pumps are most effective at the "triple 80" mark - 80 degrees air temp, 80 degrees water temp, and 80% relative humidity. Once any one of those conditions are outside of that range, it's going to drastically impact the performance, and take a longer time to heat. We hope this helps explain why it’s taking so long to heat. If you have further questions or need technical assistance, please call us at (800) 822-7933. Thank you, Your Jandy Team