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19100 Northwest Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I arrived here at 4:15pm and after checking in I sat here to almost closing. No communication until I got up to ask them where my truck was for an oil change and alignment. When I brought my truck in it was not pulling to the right even though my steering wheel was slightly going to the right. After they did the alignment my truck is pulling to the right now. They claim they do inspections when they have your vehicle but somehow in the time they had my truck they didn’t find out why my truck is all of sudden pulling to the r... read more
They just don’t have their act together, gave me a lot of misinformation/nonsense. I called another dealership service center literally in their parking lot, and was able to get helped a lot better. Their service rep also gets really bad insurance from the company and for some reason told me he has to wait over 3 hours at the doctors just to get a checkup, that’s inhumane. They’re Quick though, I didn’t feel like I wasted a lot of time there. UPDATE: they reached out to me two days later asking if I want to reschedule be... read more
Made a 9:15am appointment for Saturday just for an oil change and alignment. Dropped of my car at 9am sharp and was told it was going to take 2 hours. I ended up waiting 5 hours, my car took so long that my service advisor even went home so someone else had to take over. Unacceptable, and then they have the audacity to try and upsell me on a cabin air filter for $100. (You can just replace it yourself for less than $15). I skipped breakfast to make this appointment on time and walked out of Joe Meyers starving at 2:10pm. If ... read more
There is absolutely no point in taking the time to schedule an appointment for Maintenance. There is no benefit of making an appointment for an oil change or maintenance. You will have the same wait time as a walk in. What’s the point of having appointments y’all? Just take that option off your website. An oil change and tire alignment took 3 whole hours. That’s insane amount of time for basic maintenance work. If I had gone elsewhere I would have saved all this wasted time waiting here not to mention the prices are not any ... read more
Worst experience at this stealership. Timing chain cover leak on our vehicle which was covered under our 100k warranty while vehicle was still at roughly 70k they said our warranty was expired and cost to repair would be almost $6000 dug into our paper work and indeed we did have the 100k mile power train warranty so after bringing in the paperwork they finally did the work, but a couple of days later after the “fix” they performed it started leaking even worse then before. That was one experience but the other day my wife t... read more
Joe Myers Toyota Service has a 3.9 star rating with 526 reviews.
Joe Myers Toyota Service is open now. It will close at 7:00 p.m.