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Key-Whitman Eye Center
- Ophthalmologists
- Rockwall, TX
About this business
Location details
2380 S Goliad St, #100, Rockwall, TX, 75032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I did not have a good experience on 8-4. Wrote a review to the Dr and all he and the office manager could do was make excuses for bad behavior on the part of the staff! I will not be going back!
Business response:
Thank you for taking the time to share your feedback regarding your recent experience at Key-Whitman Eye Center. We sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your visit on 8-4. We take customer feedback seriously and strive to provide exceptional service to all our patients. We regret to hear that your concerns were not addressed to your satisfaction. Our team is committed to continuous improvement, and we appreciate your insights as they help us identify areas where we ca... read more
I’ve been going to Key Whitman for about a year and a half. Dr. Stephen's is my doctor although I think I’ve had a different doctor every time I’ve went in. So I was never sure which one was actually my ophthalmologist. Dr. Stephens diagnosed me with glaucoma and after prescribing eye drops for me for several months which were very expensive he recommended I have a cataract removed in my right eye and at the same time have lasik surgery on the same eye to reduce the pressure so I wouldn’t need to use the expensive eye dro... read more
Business response:
We apologize for any confusion or dissatisfaction you experienced during your recent visits to Key-Whitman Eye Center. We appreciate you taking the time to share your concerns with us. We understand how important it is to have consistency with your healthcare provider, and we apologize for any miscommunication regarding your ophthalmologist. We are so happy that we were able to connect with you this morning and are looking forward to seeing you next week. We are committed to addressing your concerns and questions. Thank ... read more
Frequently asked questions about Key-Whitman Eye Center
How is Key-Whitman Eye Center rated?
Key-Whitman Eye Center has a 4.9 star rating with 797 reviews.
When is Key-Whitman Eye Center open?
Key-Whitman Eye Center is closed now. It will open on Monday at 9:00 a.m.