Kwik Fit - Newcastle - Jesmond Road

Partha Sengupta 

on Google

3 months ago

Very efficient, friendly and quick - replaced 2 kerb damaged tyres without any fuss 

Kirsty Brown 

on Google

8 months ago

Great, fast and efficient service with a great price for the replacement tyre I needed. Used Kwik Fit a couple of weeks ago to have a different tyre replaced, and had great service then which is why I went back this time. Great to be able to just walk in when you need emergency work done and it can be done either straight away or on the same day. Really helpful and pleasant staff at the Jesmond Road branch in Newcastle. 

William Montgomery 

on Google

8 months ago

Booked for an MOT, which was completed in good time in accordance with my appointment. The car failed and as it was Friday afternoon, they couldn't get me back in until Monday morning. The subsequent repair was again, completed pretty quickly. My only complaint about the experience was I thought the repair was expensive. I also didn't like that I was charged an MOT retest fee. I know there's an element of added admin but considering the initial test and subsequent repair was all completed at the same garage, it felt a bit... read more

Benjamin Kenyon 

on Google

8 months ago

Called up at 6pm because my tyres were being fitted remotely and needed to purchase insurance in store, the fitting hadn't yet finished and I admit it was past closing time. Asked if they could help or hang on 5 minutes until I could quickly get to them as I didn't want my tyres uninsured overnight (they had been deliberately slashed). Was told: "I don't get paid overtime and I have plans, i have 5 aside" Called up a different location who were more than happy to help. In short, want good customer care? use a different Kwik ... read more

Ronnie Hetherington 

on Google

9 months ago

An MOT that I had to reschedule and was able to do so for a small admin fee to a time and location convenient to me. I arrived slightly early ( as suggested) to find a mechanic immediately allocated thus reducing my down time. I had left the site to make use of otherwise dead time, having been given an estimate of duration. I then received reminder call an update as to expected completion, giving me time to plan my return. The test a Pass also gave me some advisory points which I find useful to monitor the continued reli... read more