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4717 Eastpark Blvd, Madison, WI, 53718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good Barking of a puppy. Comfy bed and pillows.
Business response:
Thank you for your feedback! We're happy to hear you found the bed and pillows comfortable. We apologize for the disturbance caused by the barking puppy during your stay. We understand how important a quiet environment is and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with an even more relaxing stay next time.
Exceptional
Very Good
I didn’t stay there due to the elevator being broken. We didn’t end up going because their elevator wasn’t working. My husband has a bad back and shoulder that needs surgery and we canceled the reservation. The hotel was kind enough to refund our money. My husband is older and wasn’t capable at this time to carry heavy luggage up to the third floor. I would highly recommend this hotel since they listened to my situation and took it seriously. I am forever grateful and will definitely have family that comes to visit to stay i... read more
Business response:
I’ve received your review of La Quinta New Caney. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
Exceptional
Good Elevator not working.
Business response:
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the elevator not being in service during your stay. We understand how important this amenity is to our guests and regret any disruption it may have caused. Our team works closely with maintenance professionals to resolve elevator issues as quickly and safely as possible. We appreciate your patience and understanding and hope to have the opportunity to provide you with a more seamless experience in the future.
Exceptional
Wonderful
It was really nice. The breakfast could be better need more selection in my opinion. Otherwise no complaints. My room was right on the first floor, I like that. My stay was pretty nice. I have no complaints about this hotel.
ECHO Suites Extended Stay has a 4.3 star rating with 1,577 reviews.
ECHO Suites Extended Stay is closed now. It will open tomorrow at 12:00 p.m.