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Landmark Credit Union
- Credit Unions
- Germantown, WI
About this business
Sitting on the border of Germantown and Menomonee Falls, our Germantown branch has been providing members solutions that meet their everyday financial needs since 2007. Located near the NW intersection of County Line Rd (HWY Q) and HWY 41. We offer various services, including checking accounts, credit cards, vehicle loans, and mortgages. Are you looking to purchase a home in Germantown or Menomonee Falls? Look no further than Landmark for your mortgage financing needs. We offer educational homebuyer and home selling seminars... read more
Location details
N96W17480 County Line Rd, Germantown, WI, 53022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Its unfortunate I have to give you even 1 star. Every other branch but Germantown has the best customer service. The young man at the drive through today was beyond arrogant. Asked for an ID to make a deposit, I said I've never had to do that at any other branch to give you my money, he claimed it was policy and all of them should. I've had several encounters with others in this location who are the same. It must be a prerequisite at the Germantown branch to be rude, arrogant and condescending. Next time I will give ... read more
So far so good time will tell when/if i need a loan how i get treated.Well i think i need to change the rating as i tried to discuss loan options and was given the run around. Staff is not very knowledgeable in their services/programs and when you want to talk to some1 that might know something they wont let you talk to them...Poor customer service. Every call goes thru a call center and no way to call branch...NOT GOOD
I come in after work a 12 hour shift because my bank card was deactivated. I went to the teller she asked me to sit and wait. I patiently waited and I was in a great mood. The receptionist, Katie was obviously having a bad day so she approached me hostile. Told me that I needed my card printed and mailed to me. I informed that I have never needed my card mailed to me. I have always got a card printed at a location. She then proceeded to tell me they do not do that at her location and that I would need to wait for it in the m... read more
I've come to this location to make my load payments often. And just recently I came to this location to make a payment and a lady named diamond advised me that she couldn't accept change and this policy has been in effect for two months! Which I know is not true because I come here often. I decided to call the corporate office and I spoke with a very helpful guy who name was Mark. He advised me that there was no new policy against accepting change and that my payment would be accepted. I sent my payment back up to diamond wh... read more
I called the customer service and was told I could come to the branch and speak with someone. When I got to the branch I was told that I would have to check in with a teller to speak with someone about their products. When I got to the front desk I was discourage from speaking with anyone. Actually the bank manager stated that o could come back another time to learn about their bank products. Forethemore, she proceeded to breach my confidentiality by asking me questions about my "bank loan" with a raise voice while the lin... read more
Frequently asked questions about Landmark Credit Union
How is Landmark Credit Union rated?
Landmark Credit Union has a 3 star rating with 55 reviews.
When is Landmark Credit Union open?
Landmark Credit Union is open now. It will close at 5:00 p.m.