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Landmark Credit Union

4.8

About this business

Sitting on the border of Germantown and Menomonee Falls, our Germantown branch has been providing members solutions that meet their everyday financial needs since 2007. Located near the NW intersection of County Line Rd (HWY Q) and HWY 41. We offer various services, including checking accounts, credit cards, vehicle loans, and mortgages. Are you looking to purchase a home in Germantown or Menomonee Falls? Look no further than Landmark for your mortgage financing needs. We offer educational homebuyer and home selling seminars... read more

Location details

N96W17480 County Line Rd, Germantown, WI, 53022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.826 reviews
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Teri T's profile image
Teri T 
5 months ago

I've come to this location to make my load payments often. And just recently I came to this location to make a payment and a lady named diamond advised me that she couldn't accept change and this policy has been in effect for two months! Which I know is not true because I come here often. I decided to call the corporate office and I spoke with a very helpful guy who name was Mark. He advised me that there was no new policy against accepting change and that my payment would be accepted. I sent my payment back up to diamond wh... read more

Ghatani Rupert's profile image
Ghatani Rupert 
4 days ago

I come in after work a 12 hour shift because my bank card was deactivated. I went to the teller she asked me to sit and wait. I patiently waited and I was in a great mood. The receptionist, Katie was obviously having a bad day so she approached me hostile. Told me that I needed my card printed and mailed to me. I informed that I have never needed my card mailed to me. I have always got a card printed at a location. She then proceeded to tell me they do not do that at her location and that I would need to wait for it in the m... read more

T E's profile image
7 months ago

I called the customer service and was told I could come to the branch and speak with someone. When I got to the branch I was told that I would have to check in with a teller to speak with someone about their products. When I got to the front desk I was discourage from speaking with anyone. Actually the bank manager stated that o could come back another time to learn about their bank products. Forethemore, she proceeded to breach my confidentiality by asking me questions about my "bank loan" with a raise voice while the lin... read more

Kat Krueger's profile image
Kat Krueger 
11 months ago

Someone tried to hack my bank account. It took me over 24 hours to get someone on the phone. Called multiple times, and was hung up on multiple times. Will be looking into other credit unions to move all of my accounts. Update: the reply from Landmark is to call them. This is a joke right! it took over 24 hours to talk to a person last time and the chat is not functional. 

Rebecca M's profile image
Rebecca M 
2 years ago

Ehh. I don't deal with them much in person but what I've needed to recently was a disaster. The lady at the front tried making me set up an appointment days from when I walked in. Not acceptable if you want my money. I was told it might take a long time (took under 10 minutes...)Manager seemed knowledgeable and told me when I asked what I specifically needed (for guardian account). Unfortunately, the second lady setting it up didn't seem to be versed on the circumstance(not the manager). I just took my business to educators ... read more

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Frequently asked questions about Landmark Credit Union

How is Landmark Credit Union rated?

Landmark Credit Union has a 4.8 star rating with 26 reviews. 

When is Landmark Credit Union open?

Landmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.