Landmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Landmark Credit Union

4.6

About this business

Since 2010, our Oak Creek branch has provided members with a convenient location and solutions that meet their everyday financing needs. We are located near the SW corner of South Howell Avenue and East Drexel Avenue. We offer various services, including checking accounts, credit cards, vehicle loans, and mortgages. We've installed a TYME® Advanced ATM in our drive-thru and have safe deposit boxes, a night drop box, and a coin machine to best serve our members. If you are looking to purchase a new home in Oak Creek or the su... read more

Location details

8129 S Howell Ave, Oak Creek, WI, 53154, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
ThuClosed
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.627 reviews
Select a rating
Blanca Loeza's profile image
Blanca Loeza 
a week ago

Was in line at 5:30pm and an employee was at the window. I understand you close at 5:30pm but she could have said something instead of avoiding eye contact, turning off the lights and leaving. Rude customer service, 1/29/25 at 5:30pm woman with a hijab. Please just communicate, thank you. 

Cindy Lukowitz's profile image
Cindy Lukowitz 
4 months ago

Anna L was AMAZING when we came to open an account. She was efficient and professional. She made us feel like close friends instead of just another transaction. 

K Wasechek's profile image
K Wasechek 
9 months ago

Attempted to save myself a trip by phoning Landmark. I had a simple question. Well, unless you know "your party's extension" there is no way to talk to anyone. There is no option to "speak to a representative " on their phone menu. Most frustrating! Need to drive there to get an answer to a simple question (Do you have any $2 bills on hand?). To answer your question as to how to improve the customer experience: include a "speak to a branch representative" option on the phone menu! Pretty simple. 

Tiffany B's profile image
Tiffany B 
7 months ago

While I appreciate that their fraud department has caught any attempts to hack my account the online banking is less than adequate. Whenever there is “maintenance” online banking will down for the entire day. Gee I hope no one needs their bank account on a Sunday… yes Landmark you may be closed but your customers still have lives to live. 

Andrew Wipijewski's profile image
Andrew Wipijewski 
7 months ago

Tried calling for support on my credit card as I never received a new one and it’s expired. The phone transitions take you to a company trying to sell medical equipment and talk about Medicare?? What is going on? 

View all google reviews

Frequently asked questions about Landmark Credit Union

How is Landmark Credit Union rated?

Landmark Credit Union has a 4.6 star rating with 27 reviews. 

When is Landmark Credit Union open?

Landmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.