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Landmark Credit Union
- Credit Unions
- Hartland, WI
About this business
Since 1999, our Hartland branch has been providing members solutions that meet their everyday financial needs. Located near the SE intersection of Cardinal Lane and HWY 83, close to beautiful Hartland Ice Age Marsh. We offer various services, including checking accounts, credit cards, vehicle loans, and mortgages. If you’re looking to purchase a home in Hartland or the surrounding area, look no further than Landmark for your mortgage financing needs. Landmark also offers educational seminars to walk you through the home buyi... read more
Location details
801 Cardinal Ln, Hartland, WI, 53029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The last few times I've called Landmark customer service I've waited on hold for an hour without someone answering. Instead of hiring a few more people to answer the phones, management instead decided to build itself a new headquarters building so they can have big, fancy corner offices to sit in while making bad decisions benefiting themselves instead of their customers. For this and other reasons I can no longer recommend Landmark.
DO NOT BANK HERE. The level of incompetence at this bank is absolutely incredible. I've been banking here for 20 years. The last 2 years this bank has gone downhill rapidly. I'd give zero stars if possible. Currently looking for a new bank with capable online banking. Edit: Landmark replied to my review saying call them. Unfortunately it takes 30 minutes of your life to verify with them. Then they can't see what the problem is across all their branches. So you have to wait for the appropriate branch to call you. Then if you... read more
All around excellent experiences at Landmark from customer service to consumer lending. Took advantage of a 1% HELOC teaser rate last year and arb'd it with 9+% I bonds. Perfect experience with zero closing cost secured line of credit, monthly payments, and pre rate reset payoff.
Had a fraud issue with several of our accounts. I was notified by LMCU security department and told to stop into a local branch. The branch manager (Vincent) took care of this issue quickly, made sure our information and accounts were made secure, and that I understood next steps. He did all this while being so patient and accommodating as I had my three small children with me. Highly recommend this bank!
Had a meeting scheduled with Vincent Smith the Branch Manger to close out my deceased mothers accounts. He was very disrespectful. No greeting, would not answer simple questions. Passed me off to a Teller and walked away not informing me why I was with Teller. The Teller was very apologitic and proceeded to close out account. Do not recommend any using the Hartland WI location as long as Vincent is the Branch Manager.
Frequently asked questions about Landmark Credit Union
How is Landmark Credit Union rated?
Landmark Credit Union has a 4.7 star rating with 19 reviews.
When is Landmark Credit Union open?
Landmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.