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Landmark Credit Union
- Credit Unions
- Brookfield, WI
About this business
Location details
19600 W Bluemound Rd, Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have been a Landmark Credit Union member for 30 years and have generally been satisfied with the service, first at the New Berlin branch and more recently at the Brookfield branch. I do not expect anything over the top. However, the handling of certified checks has been very disappointing. Certified checks are treated the same as regular checks, with a five-business-day hold, and customers are treated as if they are a fraud risk. In an age where verification can be done quickly, this approach is frustrating—especially for... read more
I’m a huge landmark fan and have been banking with them for over 20 years. We recently scheduled a simple recast of our mortgage and were given incorrect instructions 3 times regarding our appointment which was frustrating to say the least. The initial scheduler gave us incorrect information on the process, they tried to call us day of appointment to notify us we should have deposited money so had no paperwork to sign, we both traveled to location which was not needed, the person handling our information could not appropriat... read more
I visited the branch this past Saturday was interested in opening a business account i wanted information about business products i had the pleasure of meeting Samantha she made me feel not welcome very dismissive and wasn’t welcoming. I later found out she was a manager so i am extremely disappointed to be treated like this by management.
We joined Landmark Credit Union a few years ago when we moved to the area, after seeing they have the best CD rates around. Their customer service has been consistently excellent, whether it's for regular transactions or to open new accounts. We love the combination of great CD rates and in-person customer service, but we're also fans of their easy-to-use online banking and text notifications of account activity. Highly recommend!
Just wanted to say that I had called ahead to get a special order of denominations for the Christmas holiday and everybody at this location was extremely helpful. Also, the corporate office which I was directed to first was super helpful as well thank you.!! Very personalized banking experience!!!!
Frequently asked questions about Landmark Credit Union
How is Landmark Credit Union rated?
Landmark Credit Union has a 2.7 star rating with 44 reviews.
When is Landmark Credit Union open?
Landmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.