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Landmark Credit Union

3.7

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Location details

2797 S Kinnickinnic Ave, Bay View, WI, 53207, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.767 reviews
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Chelsea H.'s profile image
Chelsea H. 
3 months ago

This is the worst bank I HAVE EVER worked with. They do NOT protect you AT ALL. if you get scammed, they do not care. They do not help you. I got scammed for as little as $20, they didn't help. Whereas my other banks where I had someone hack my card for $400 was taken care of within seconds. They are cheap, their customer service is some of the worst I've ever experienced. Do not bank with them under any circumstance. They just steal your money. Work with a bank who actually has money. Member for 15 years by the way, my whol... read more

Business response:

Hi, Chelsea. We'd like to learn more about your experience. Please call our Member Experience Team at (262) 796-4500. We hope to hear from you soon. 

Aaron K.'s profile image
Aaron K. 
4 months ago

Horrible bank! I was doing well on payong off debt until i got to landmark. I made a loan payoff offer of original principle +$1000.00 (including 24 months of payments made) They denied it and even made threats. It is clear that profit before peole is a company policy. Zero stars for Landmark! 

Aaron K.'s profile image
Aaron K. 
5 months ago

I have made several unsuccessful attempts to connect chase bank to pay monthly loan. They forced their own insurance even though I provided proof of full coverage on multiple occasions. then charged interest on top of the forced insurance. they refuse any compromise. Their reply is always ''please call costumer service with any complaints" I have tried several times and its just a 3 hour phone dance with nobody that can or will help. Worst loan I have ever had. Zero stars for Landmark!!! 

Aaron K.'s profile image
Aaron K. 
5 months ago

Zero stars for landmark! After many many completed loans over the years i would put landmark below the worst. Their response as you can see from other reviews is "please call customer service......." Nope, at this point i'm not spending more time beating a phone on the desk. PLEASE DO NOT USE LANDMARK! 

Aaron K.'s profile image
Aaron K. 
6 months ago

Would not recommend for a rec. Loan. I have had many loans and landmark has by far the worst policies. They have 3rd party agreements that they use as a buffer. My contract was not with a 3rd party..... Zero stars for Landmark!! 

Business response:

Hi Aaron, we'd like to learn more. Please call our Loan Servicing Team at (262) 796-4500. We hope to hear from you soon. 

timothy g.'s profile image
timothy g. 
a year ago

Absolutely avoid at all costs 

Chris H.'s profile image
Chris H. 
a year ago

They are terrible. The bills come out later than any other bill I have. This time, I got it on the due date. Unbelievable! Back in April, I had to call because I didn't receive a bill at all, and it was going to take five days to process on their own website! Their phone system is appalling. I'm not sure I've ever encountered a worse one. It took seven minutes to navigate through the numbers to reach the right department. Also, it was excessive to answer eight questions to confirm my identity just so I could pay a bill. Inc... read more

Business response:

Thank you for providing your feedback, Chris. We will look into this situation further. Please contact our Member Experience Team at (262) 796-4500 if you have any questions. 

Darth O.'s profile image
Darth O. 
a year ago

These people are crooks at every level. If you decide to go through them, you deserve how you are going to be treated. Absolute jokes. 

Frequently asked questions about Landmark Credit Union

How is Landmark Credit Union rated?

Landmark Credit Union has a 3.7 star rating with 67 reviews. 

When is Landmark Credit Union open?

Landmark Credit Union is closed now. It will open at 8:30 a.m.