Lapels

Ilona Hackmon-Hill 

on Google

2 months ago

Lapels Dry Cleaning does an awesome job of cleaning and pressing my garments. The guys at the register are patient in patient whenever I ask questions about their cleaning/repair process because of the delicacy of the fabric. The prices are amazing and the turn around time is swift. I have also had mending of garments and cloth purses/bags. The work is flawless!! However, why is that a majority of dry cleaners do not post prices in their establishments? 

Serena 

on Google

2 weeks ago

We dropped off my son’s suit on Sunday to be dry cleaned for prom. We were notified on Wednesday that it was ready, and my husband picked it up. However, when my son went to put on the suit to take pictures for prom, the pants were missing! Needless to say, it was a very stressful moment. Unfortunately, the store was closed. When my husband went back the next day to pick up the pants, the employee said they didn’t know why the pants weren’t with the suit and still charged him for cleaning them. Lesson learned: always double... read more

A.T. Harvey 

on Google

a month ago

Satisfied with their quality of work but unsatisfied with their business practices. Their website states there’s no added cost for pickup and delivery. What concerned me the most was my online invoice included a garment that was not part of my order that I was charged for. When I called today about the invoice a man told me that he was the delivery charge. May I add, tax was also added to the mysterious shirt invoice. That is the first time I have ever had to pay a delivery charge disguised as a laundered shirt. I prefer to ... read more

Joy Norman 

on Google

a month ago

I've used Lapels' in the past. It had been a couple of years. I was impressed as before how detail they are when dry cleaning clothing. I was also happy that I was able to drop off in the morning and pick up that evening. Love it! 

Khuong Nguyen 

on Google

4 months ago

Worst rip off dry cleaners ever!! Not only do they charge outrageous prices but they loose your items!! They deny the fact and offer zero compensation and not even an apology! Do not go here. In Response to owner response: Another disgusting response from the owner. They acknowledged they gave me 7 items but also admitted one of the items was another customer’s pants! In photo of text message sent from owner posted below. So clearly one of my items was not return. They stole my Armani Sport Coat which was very expens... read more